Medical Biller and Coder
About The Position
We are a virtual-first primary care organization reimagining how people access and experience healthcare. Our mission is to deliver comprehensive, high-quality, and compassionate care that integrates technology, data, and human connection through a seamless digital platform complemented by in-person visits when needed. While our care is provided exclusively to patients in the United States, our team is distributed across the United States and Canada, bringing together clinicians, technologists, and operators who share a commitment to making high-quality healthcare delightful, personal, and accessible to everyone.
Requirements
- Excellent verbal and written communication skills
- Outstanding organizational skills and attention to detail
- Superior time management skills with a proven ability to meet deadlines
- Knowledge of CPT and ICD-10 codes
- Ability to identify coding trends and areas of risk
- Proficient with Google Workspace, Microsoft Office Suite, or related software
- Associate degree in business, finance, health administration or a related field preferred
- Certified Professional Coder (CPC)
- 5+ years of experience in a primary care clinic setting (preferred)
- Mental/behavioral health experience is a plus
- Proven track record with other startups or VC-funded companies
- At least five years related experience required working in accounts receivable billing, or insurance, or as a customer service representative in a medical office, hospital, or call center environment
Responsibilities
- Review patient claims for accuracy and completeness and proactively obtain any missing payer information for inclusion
- Appeal medical insurance claim denials in a timely manner
- Ensure compliance with procedures and coding guidelines
- Answer patient inquiries related to coverage denials and coding reviews for resubmissions as necessary.
- Communicate with clinical leadership and third-party billing company on issues regarding CPT & ICD-10 coding selections
Benefits
- Flexible vacation, sick leave, and 12 statutory holidays.
- Medical, Dental, Vision, Disability, and Life insurance.
- Mental health programs and an Employee Assistance Program (EAP).
- 401(k) program with company match.
- Annual reimbursement for eligible training and professional programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
