Medical Assistant

$45,469 - $49,670/Yr

Tiburcio Vásquez Health Center - Union City, CA

Full-time - Entry Level

Union City, CA

Ambulatory Health Care Services

About the position

As a Medical Assistant (MA) at Tiburcio Vasquez Health Center, Inc. (TVHC), this position performs a wide variety of duties and responsibilities with a focus on quality of care and customer service. The MA collaborates with clinical staff to support direct patient services, ensuring patient comfort and trust. This full-time role involves working 40 hours per week, typically Monday through Friday, with occasional Saturday hours, and emphasizes the core values and mission of the organization.

Responsibilities

• Prepares for patient appointments by reviewing and updating patient records prior to appointment.
• Provides initial medical screening including greeting patients and directing them to appropriate exam rooms.
• Takes weight, height, temperature, blood pressure, and basic medical history; accurately documents in the medical chart.
• Maintains exam rooms according to protocols, ensuring cleanliness and compliance with infection control standards.
• Reports low supplies and works with nursing staff to ensure timely reordering.
• Prepares patients for visits and alerts physicians when patients are ready to be seen.
• Performs general clerical duties in support of patient services, including answering phones and completing forms.
• Assists with patient scheduling to ensure efficient patient flow.
• Assists physicians or nurses during patient examinations as requested.
• Practices universal precautions and follows established safety protocols.
• Facilitates communication between providers and patients, including translation as needed.
• Provides administrative backup support as needed.
• Accepts floating assignments to other areas of Clinical as needed and assigned.
• Utilizes an Electronic Health Record system (EPIC) to document medical visits.
• Maintains nurses' station according to protocols.
• Performs EKGs and acts as backup for lab technologist.
• Acts as interpreter as needed.

Requirements

• High school diploma (or GED), or trade certificate required.
• Clinical Medical Assistant certification from an accredited school is required.
• BLS certification required.
• Prior experience as Medical Assistant in a non-profit clinical setting is desirable.
• Experience with Electronic Health Records (EPIC) is required.
• Excellent communication skills for taking patients' medical histories and documenting medical information accurately.
• Ability to effectively communicate with diverse patient populations and staff with diplomacy and tact.
• Ability to multi-task and work effectively in a high-stress environment.
• Culturally sensitive with demonstrated effectiveness working with ethnically diverse populations.
• Understanding of confidentiality and non-disclosure according to HIPAA standards.

Nice-to-haves

• Bilingual; English/Spanish preferred.
• Ability to periodically travel to different clinics as required.

Benefits

• Dental insurance
• Flexible spending account
• Health insurance
• Paid holidays
• Partner benefits
• Pet insurance
• Retirement plan
• Tuition reimbursement