Medical Assistant - The Retina Clinic

About the position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. The Retina Clinic is seeking a Medical Assistant (Ophthalmic Technician) to join our team in Mine Hill, NJ. This position requires travel to our other office in Tannersville, PA 3-4 days per month, with mileage reimbursement provided.

Responsibilities

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Provide exceptional customer service during every patient encounter
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Record medical history, current medications and confirming purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Perform general office duties and cleaning as assigned by manager

Requirements

• High School Diploma or GED Equivalent required
• Experience working in the medical/healthcare field preferred
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• One year of related experience and/or training; or equivalent combination of education and experience
• Must be able to provide proof of identity and right to work in the United States

Nice-to-haves

• Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) is preferred

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Eyecare Certification Reimbursement
• Employee Discounts
• Competitive Base Pay