About the position
Member of the care delivery team will function under the direction of, and be assistive to, a Registered Nurse to provide delegated, direct patient care intervention, including the performance of sterile and non-sterile procedures. Responsible to provide a safe environment for his/her assigned patients; to complete the assigned work; to monitor the patient for changes in condition and to report those changes to the RN; to document the work that he/she completes; and to document and report any pertinent observations as a result of the interventions. This position is an important member of the patient care team who uses acquired, office-based skills to assist providers and nursing personnel in maintaining efficient workflow to ensure safe, quality care with a patient centered approach focusing on continuity of patient care and satisfaction. Making independent clinical decisions is outside of the scope for this position. Refer clinical questions to the provider or nurse. The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared governance, both of which are congruent with the mission, vision, and values of the organization.
Responsibilities
- Admit patients to exam rooms for office visits and procedures, following prescribed workflows.
- Assist providers with examinations and procedures.
- Retrieve voice mail messages, record, and route to licensed staff.
- Document medical information using the appropriate electronic applications and/or forms.
- Prepare and maintain patient’s medical record and charges while in the department, ensuring confidentiality of all patient information.
- Coordinate patient services to include: lab tests, point of care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions.
- Schedule patient appointments.
- Assist with referrals, prior-authorizations, and benefit investigations.
- Perform point of care testing and/or phlebotomy as indicated by work area.
- Maintain cleanliness of equipment, examination, and treatment rooms; restock.
- Meet the needs of any patient in the department.
- Apply proper techniques with simple dressing changes.
- Maintain and follow proper procedure for sterile technique on dressing changes.
- Prepare and process requisitions for housekeeping, maintenance and general supply needs and ensure adequate par levels are maintained.
- Participate in intra- and interdepartmental committee activities.
- Attend staff meetings and mandatory retreats in compliance with individual department’s requirements.
Requirements
- Successfully completed first semester in an accredited nursing program.
- Successfully completed a medical assistant or patient care technician program.
- A CNA/EMT certification may be substituted for the educational requirement.
- Experience in an office or clinic setting.
Nice-to-haves
- Knowledgeable of and follows proper technique for patient care.
- Communicates pertinent patient information to appropriate staff in a timely manner.
- Functions with an awareness and application of safety issues as identified within the institution.
- Participates actively in educational activities for department.
- Demonstrates competency in selected psychomotor skills.
