Under general supervision performs both front office and back office duties to include related support services.
Responsibilities
Assists with the day-to-day operations of the front and back office. Ensures that all medical assistant tasks and duties are completed in a timely and efficient manner. Assists in the coordination of referrals, and patient communication.
Administers injections, assists with non-invasive and direct patient care procedures, such as EKGs, vision and hearing screenings, waive testing. Assists with medical examinations as specified and within the medical assistant scope of practice.
Obtains patient medical history, vital signs, and ensures that all quality metrics are completed and documented in compliance with the centers regulatory and accreditation agencies. Participates and prepares for Center internal/external audits. Ability to perform medical assistant duties in all areas.
Maintains inventory of medical supplies, immunization and operating supplies. Ensures that all equipment is calibrated, charged, and cleaned. Maintains and stocks required medical supplies in exam rooms.
Registers patients to include, updating patient information, data entry of demographics, and any other required information as described by policy. Verifies and activates appropriate patient insurance plans as needed. Ensures accurate posting of encounter data and posts to appropriate funding/insurance plans.
Completes end of day reconciliation reports, ensures that cash collected reconciles with system cash report and ensures that cash is secured and deposited into safe at end of day.
Prepares for next day clinic by identifying appointment types and chart preparation; Updates proof of income, pre-registering patients, and screening patients for program eligibility.
Provides exceptional customer service internally and externally. Greets each customer with appropriate introduction. Addresses concerns prior to end of interaction. Assists with other departments as appropriate.
Performs other related duties as assigned.
Requirements
High school diploma or equivalent required
Minimum one (1) year experience as a Medical Assistant and/or a Medical Assistant Diploma and/or a Medical Assistant Certification
Experience with EMR/EHR preferred
Experience in a primary health care setting preferred
Knowledgeable of personal computers
Certified in Basic Life Support (BLS), American Heart Association