Beth Israel Lahey Health - Dedham, MA

posted about 2 months ago

Full-time
Dedham, MA
Ambulatory Health Care Services

About the position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.

Responsibilities

  • Serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants.
  • Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results.
  • Participates in practice improvement initiatives and may participate in small projects under the direction of the Manager or Designee.
  • Greets patients and serves as a communication resource, asking appropriate questions and solving problems.
  • Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately.
  • Responds quickly and courteously to phone calls and requests, seeking assistance from supervisor and others appropriately.
  • Greets patients and escorts them to exam rooms, ensuring availability of x-rays, lab slips, medical records and other pertinent info.
  • Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers.
  • Performs departmental screening, lab tests and specimen collection, implementing quality control standards.
  • Assists with procuring medical records and ensures patient records and relevant documents are filed correctly.
  • Adds new medications to patient record in EMR system and assembles records according to BIDHC/APG policy.

Requirements

  • High School diploma or GED required.
  • Certificate 1 Medical Assistant Certificate required.
  • 1-3 years related work experience required.
  • Experience with computer systems required, including web based applications and some Microsoft Office applications.

Nice-to-haves

  • 1-3 years of experience as a Medical Assistant in a primary care setting.
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