Medical Assistant Float Pool

Melrosewakefield Healthcare - Medford, MA

Full-time - Entry Level

Medford, MA

About the position

The Medical Assistant Float Pool role at MelroseWakefield Healthcare involves providing professional and nonprofessional nursing care services under the direction of physicians and mid-level practitioners. This position requires performing various nursing support duties, including patient care, administrative tasks, and ensuring a safe and comfortable environment for patients. The role is designed for individuals with specialized knowledge or skills gained through vocational education and experience, and it operates under moderate supervision.

Responsibilities

• Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
• Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history.
• Exercises a high degree of customer service in all interactions with patients, internal and external customers.
• Assists provider, patient and patient's family with admitting patient into the hospital.
• Escorts patient to exam room and prepares patient for provider visit.
• Ensures patient and personal safety, determining fall risk and implementing appropriate measures.
• Prepares exam room for each patient in accordance with needs of patient's visit.
• Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary.
• Performs and records vital signs and reviews list of medications with patient.
• Performs collection of specimens and ensures necessary supplies and equipment are ready for the provider.
• Performs Point of Care Testing (POC) as ordered.
• May be required to perform phlebotomy.
• Assists in arranging for diagnostic testing, surgery and in-patient admissions under direction of the nurse or physician.
• Assists with patient billing by ensuring CPT code, diagnosis code and all supplies and procedures are indicated on charting.
• Ensures outside paperwork is scanned into patient's electronic medical record and processes referrals and prior authorizations.
• Uses proper techniques for hazardous waste disposal and maintains clinic rooms according to infection control policies.
• Stocks, maintains and rotates supplies in clinic rooms daily and monitors supply inventory.
• Participates in unit specific quality improvement projects.
• Provides administrative support including coordinating interpreter services and answering telephone calls.

Requirements

• Completed MA education from an accredited program.
• Basic Life Support Certification.

Nice-to-haves

• High School Diploma or equivalent
• Two years of medical office experience
• Experience with electronic patient record systems.

Benefits

• Competitive salaries
• Medical, dental, vision insurance that start on day one
• 403(b) retirement plan with company match
• Generous earned time benefits
• Tuition reimbursement
• Clinical mobility tracks
• Free on-campus parking