About the position
The Medical Assistant position at Florida Medical Clinic involves assisting providers and managing clinical functions in the Family Medicine department. The role requires performing patient care under the direction and supervision of a physician or Advanced Practice Provider (APP) in an ambulatory care setting. The Medical Assistant is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues and is expected to support effective communication with patients and their families.
Responsibilities
- Supports and demonstrates effective and professional communication with patients and family members.
- Works collaboratively with the administrative and operations staff.
- Gathers patient data through interview and observation.
- Assists patients and families with preparation for examination.
- Assists the physician or APP during examination and procedures.
- Documents treatments, procedures, and patient education according to Orlando Health and department specific policies.
- Acts as a liaison on behalf of the patient to schedule and provide information for specialty testing and consultations.
- Processes incoming and outgoing calls using sound clinical judgment.
- Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
- Maintains compliance with all Orlando Health policies and procedures.
- Participates in Quality Assurance and Quality Indicator activities as assigned.
- Demonstrates awareness of medical/legal issues, patient rights, and compliance with standards of regulatory and accrediting agencies.
Requirements
- High school graduate or equivalent.
- Successful completion of Medical Assistant training from an approved technical school or verifiable applicable work experience in a patient care setting.
