Medical Assistant/Clinical Practice Assistant FT Days- HemOnc Hours

About the position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Provides patient services, including greeting, check-in, scheduling, and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations-reports to the manager with input from assigned physicians, nurses, or other health care providers.

Responsibilities

• Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person.
• Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
• Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers.
• Prepares schedules, patient charts and other documents as needed in accordance with quality standards.
• Maintains patient confidentiality at all times.
• Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system.
• Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process.
• Collects copayments following standards for managing copayment processes.
• Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs.
• Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications.
• Verifies patient schedule to assure patient was seen and enters billing tickets into system.

Requirements

• High School diploma or GED required.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
• MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting.

Nice-to-haves

• Phlebotomy certificate