Medical Assistant/Client Service Specialist - Mobile

Harris County (TX)-posted 17 days ago
Full-time • Entry Level
Onsite • Houston, TX
501-1,000 employees
Construction of Buildings
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If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health. About Harris County Public Health Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant. Position Overview: The Medical Assistant (MA)/Client Service Specialist (CSS) delivers safe and compassionate care as a vital member of the healthcare team, providing patient-centered care and ensuring patient safety. This role serves patients seeking services from the Clinical Health Services (CHS) Program, working with the clinical team to create and maintain efficient, patient-centered daily clinic operations while providing comprehensive care to all Harris County Public Health patients. The role operates and adheres to the federal, state, and local laws and regulations, as well as the policies, procedures, and guidelines of Harris County Public Health (HCPH).This position will service Harris County communities by providing great comprehensive care to patient on a Medical Mobile Unit.

  • Assists with patient appointments by performing Vaccination, Phlebotomy (including capillary and venous draws), urine collection, pregnancy tests, lead testing, vital signs, & gathering patient histories.
  • Perform clinic front office duties; scheduling, answering phone, and checking patients in/out as needed.
  • Prepares and labels all patient specimens for transport to appropriate laboratories.
  • Provides in-room support for all clinical staff during the clinic visits as needed, including assisting the provider during procedures.
  • Maintains laboratory and exam rooms in a neat, clean, and orderly manner in accordance with infection control policies, and complete monthly inventory.
  • Assists in performing data entry and electronic data processing by using the HCPH electronic medical record system (Epic), Microsoft Excel, and any other related programs/sites.
  • Support the coordination of scheduling patients to receive services from Multidisciplinary team members.
  • Interviews client to collect required information for eligibility determination, using grant and payor guidelines.
  • Completion of a community college or business/technical school Medical Assistant program.
  • Six (6) months of experience in a healthcare setting.
  • American Heart Association CPR Certification.
  • Valid TX Driver's License.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong understanding of cultural competency.
  • Understands ethics and public good; is concerned with public trust.
  • Demonstrates respect for the opinions and beliefs of others.
  • Excellent communication skills (verbal & written).
  • Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment.
  • Ability to maintain confidentiality when dealing with sensitive information.
  • Ability to work well with public and staff members.
  • Bilingual (English/Spanish).
  • Medical Assistant Certification
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Wellness Plan
  • Life Insurance
  • Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
  • Eleven (11) County-observed holidays
  • One (1) floating holiday per year
  • Paid Parental Leave
  • Sick Leave
  • 457 Deferred Compensation Plan
  • Professional learning & development opportunities
  • Retirement pension (TCDRS defined benefit plan)
  • Flexible work schedule
  • METRO RideSponsor Program
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