Mathnasium - Center Manager

Mathnasium - Newark, CA

Full-time - Entry Level

Newark, CA

Educational Services

About the position

Mathnasium, located in Newark, CA, is seeking a dynamic individual to join our team as a Learning Center Manager. This position combines business operations, sales, marketing, analytics, and customer service, making it ideal for those passionate about education. We believe in teaching math in a way that makes sense to students from Kindergarten to 12th grade, empowering them to gain confidence in their math knowledge and improve their overall math education.

Responsibilities

• Collaborate with the center director to manage sales, enrollment, and marketing activities.
• Excel in interpersonal communication, anticipating questions, and proactively solving problems.
• Lead marketing efforts to create a supportive community within our center and spread the word about Mathnasium.
• Administer math assessments to diagnose learning gaps and create tailored learning plans for students.
• Successfully enroll students in the Mathnasium program, providing exceptional customer service.
• Support the Center Director in building strong relationships with local communities and schools.
• Drive local awareness of Mathnasium offerings through market development initiatives.
• Manage center social media accounts and website.
• Promote Mathnasium through collaborations, partnerships, events, media coverage, and PR.
• Foster relationships with schools, PTA and PTO organizations, and local school districts to provide supplemental educational services.
• Act as a Mathnasium ambassador, ensuring that every student and family receives exceptional service throughout their journey.
• Engage positively with parents, building rapport and trust, and addressing inquiries and concerns.
• Care deeply about each parent's and student's learning goals, discussing progress through various channels.
• Solicit and act on parent feedback to enhance the student experience.

Requirements

• Recent college graduate or professional with a degree in mathematics, sciences, engineering, communications, or teaching.
• Strong foundational math skills.
• Exceptional written and verbal communication skills.
• Familiarity with the United States K-12 education system.
• 2+ years of prior customer service experience.
• Strong analytical thinking and problem-solving abilities.
• Excellent organizational skills and the ability to multitask in a fast-paced environment.
• Proficiency in PC and MS Office applications, as well as data entry.
• Strong work ethic, punctuality, attention to detail, and reliability.
• Desire to grow within the company in a leadership capacity.