Master Level Service Technician
About The Position
Crownstone Equipment is seeking a skilled and safety-conscious Master Level Heavy Equipment Service Technician to join our service team. This role is perfect for someone who enjoys hands-on problem solving, working with a variety of machinery, and takes pride in delivering high-quality repairs that keep our customers’ equipment running safely and efficiently. The Service Technician will diagnose, maintain, and repair gasoline- and diesel-powered equipment, collaborating with the service team to ensure repairs are completed correctly and on time. If you are motivated, detail-oriented, and enjoy working in a fast-paced environment, this is a great opportunity to be part of a professional and respected dealership. Crownstone Equipment, an affiliate of McGrew Management Company, is a leading dealership proudly representing premium brands such as Bobcat®, Toro®, Echo®, and Stihl®. With multiple locations across Pennsylvania (Adams County, Reading, Lancaster, York) and Maryland (Frederick, Hagerstown), Crownstone is committed to delivering exceptional equipment, service, and customer support. Our team takes pride in professionalism, collaboration, and care — serving customers like family and building lasting partnerships in the construction and landscaping industries.
Requirements
- 1–10+ years of experience as a technician in heavy construction, diesel, forklift, or farm equipment industries.
- Strong mechanical, hydraulic, and electrical troubleshooting and repair skills.
- General knowledge and familiarity with computer and information systems.
- Ability to safely lift up to 50 lbs regularly and up to 75 lbs occasionally.
- High school diploma or equivalent.
Nice To Haves
- Technical/trade school preferred.
- Direct experience with Bobcat or other heavy equipment maintenance and repair.
- Heavy Equipment, Diesel, or Forklift Technician certifications.
- DOT Medical Card preferred.
- Familiarity with OEM repair procedures, warranty claims, and work order tracking.
- OSHA or other workplace safety certifications.
Responsibilities
- Diagnose mechanical, hydraulic, and electrical issues on gasoline- and diesel-powered heavy equipment.
- Perform preventative maintenance, inspections, and repairs according to OEM standards.
- Execute the Service Work Order Repair Process, including documentation of labor, parts, and repair details in CDK.
- Notify management of any unforeseen issues or repairs outside the original scope.
- Test equipment post-repair to ensure issues are resolved.
- Maintain a clean, safe, and organized work area, including proper care of tools and equipment.
- Collaborate professionally with other technicians, service staff, and management.
- Assist with other branch functions, including Parts and Rental support, as needed.
- Attend training sessions as requested to maintain and improve technical skills.
- Perform all other duties as assigned.
Benefits
- A growing company with opportunities for career advancement
- Comprehensive medical benefits for full-time employees
- Dental, vision, life, and disability insurance for full-time employees
- 401(k) retirement plan with company match
- Paid holidays for full-time employees
- Paid time off for full-time and part-time employees
- Employee Assistance Program (EAP)
- Exclusive employee discounts & access to year-round employee merchandise store
- Supportive, team-oriented workplace culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
