Manheim Guest Experience Assimilation Coordinator

LCBC Church•Manheim, PA

20d•Hybrid

About The Position

This role is responsible for creating a culture where a world-class Guest Experience is a priority by leading and developing teams to increase effectiveness in introducing people to Jesus and helping them fully follow Him. The objective is to foster a strong guest experience through effective team leadership and development.

Requirements

Strong people and conflict resolution skills.
Strong oral and written communication skills.
Strong organizational and time management skills.
Strong computer skills with the ability to learn appropriate software skills.
Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature.
Can articulate an identifiable salvation experience and lives out a pattern of spiritual development and regular attendance and participation at LCBC.
Supports LCBC’s mission, priorities, philosophy of ministry, and doctrinal statement.
Supports LCBC’s core values: we run after the one; we pursue excellence; we prioritize relationships; we deploy people for impact; we are real and relatable.
Displays a winning attitude and a spirit of cooperation; communicates truth with grace; prays about everything; and has a willingness to serve on a team.
Shows a desire to grow, develop, and mature, both spiritually and professionally.
Exhibits pride in the image of LCBC as it reflects on the image of Christ portrayed to attendees, staff, and guests.
Be an LCBC Partner or willing to become a Partner within 60 days of employment

Responsibilities

Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly.
Protect the integrity of personal data that leads to great follow up.
Assist with location specific responsibilities as designated by the Manheim Campus Pastor and Manheim Guest Experience Director like, but not limited to Pastoral Response Team, Attendee Onboarding, and Volunteer Onboarding.
Lead and give oversight to the following areas: Attendee Onboarding Process, Attendance Tracking, Prayer & Comment Follow Up, Office and Administration volunteer team, Volunteer Onboarding Process, Absentee Process.
Administrative duties as assigned.
Be a part of the local team and central team meetings.
Attend Central Meetings, Guest Experience meetings, and others as scheduled.