Manager

World Bank Group • Washington, DC

22h

About The Position

Do you want to build a genuinely worthwhile career? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their most significant development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

VPU Context:
The World Bank Group’s (WBG) Ethics and Internal Justice Services Vice Presidency (EIJ) brings together, under a single umbrella, the WBG’s approach to values, ethics and the resolution of workplace conflict. EIJ’s vision is to foster a values-based workplace culture and help staff uphold the WBG’s ethical standards. EIJ provides an integrated, empathetic and efficient approach to resolving workplace conflict, allowing staff to focus with urgency on the WBG’s mission. EIJ’s work covers each of the five WBG institutions. https://www.worldbank.org/en/about/unit/ethics-and-internal-justice-services.
Unit Context:
EIJ is seeking to recruit a Manager to work in its Investigations Unit (INV), and who will report to the Director, Mediation & Formal Services Department (MFR). INV conducts independent fact-finding investigations into allegations of staff misconduct.
The selected candidate will demonstrate excellent people management skills and strong performance management capabilities by providing staff with candid and ongoing feedback. The selected candidate will also lead the creation of a positive, respectful and trusting work environment, with a high level of team motivation, proactivity, innovation and problem-solving.

Requirements

• A background in law, criminal justice, or another relevant field;
• Masters’ degree, ideally in law, with a minimum of 12 years of experience conducting investigations, or serving in a similar capacity in an international public organization or private multi-national corporation, or equivalent combination of education and experience;
• Proven track record of building and managing multi-disciplinary teams and creating an enabling work environment;
• High level of integrity, discretion and sound judgment in working with sensitive issues;
• Demonstrated interpersonal skills and emotional intelligence, with experience in leading teams, both internally and collaboratively across departments;
• Creative, strategic and independent thinker. Ability to conceptualize ideas independently and through co-creation and translate these into actions, driving uptake;
• Strong negotiation skills and the ability to maintain an overview of the broader picture, considering precedent-setting implications while adopting a case-by-case approach;
• Effective and persuasive communicator (both orally and in written English) able to clearly and concisely articulate positions; able to deliver presentations to the WBG’s Boards of Directors as well as Senior Management;
• Effectively deal with complexity, ambiguity and crisis, with confidence; and
• Willingness to travel as and where necessary.

Responsibilities

• Manage INV’s portfolio of work, providing leadership, strategic guidance and oversight to staff responsible for investigating allegations of staff misconduct;
• Provide robust quality assurance to ensure that all investigations are performed professionally, with the utmost thoroughness and rigor and with a sense of urgency;
• Apply highest standards of quality, thoroughness, accuracy, timeliness, objectivity and consistency, establishing standard procedures, ensuring that all investigators receive continuous training, leveraging technology, including AI;
• Lead, prepare and deliver high quality and timely key data reports and briefing material for EIJ Leadership;
• Lead in the sharing of best practices, trends and lessons learned identified during investigations with a view to support risk management and the prevention of behavioral misconduct and fraud in the WBG;
• Identify and implement process improvements from emerging jurisprudence from the WBG Administrative Tribunal, and, where appropriate, feedback from relevant stakeholders;
• Lead in contributing to the continuous improvement of the WBG’s investigative mechanisms, working on revisions to EIJ-related Staff Directives, ensuring these introduce or reflect best practices among international organizations;
• Develop and maintain collaborative partnerships with key institutional stakeholders, including but not limited to the Legal Department, Human Resources Vice Presidency, Integrity Vice Presidency, and the Staff Association;
• Manage the budget and resources allocated to INV in accordance EIJ’s strategic planning; and
• Lead INV’s collaboration with all other units within EIJ, as well as special initiatives/projects and undertake other ad hoc assignments.

Benefits

• The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
• We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager