Manager, VCA Managed Services Solution Architect

About the position

Visa, the global leader in digital payments technology, is on a mission to connect the world through the most innovative, reliable, and secure payment network. Visa Consulting and Analytics (VCA) is Visa's strategy consulting group, specializing in strategy consulting, data analytics, and pragmatic industry experience to improve client performance. The Manager, VCA Managed Services role offers the opportunity for a solution architect to help clients with innovative solutions within the payment card industry.

Responsibilities

• Solve problems and accelerate innovation and growth for merchants, acquirers, partners, and payment technology providers by providing a range of services including technology consulting and delivery.
• Develop target state architectures, solution development, and value realization.
• Conduct workshops, identify client needs, elicit insights and drivers behind the needs, and design solutions that meet the client needs.
• Understand client's current state architecture, define future state vision, and build roadmap of prioritized features to meet client requirements.
• Act as the technical champion within Visa to advocate for clients while managing client expectations and delivery timelines.
• Contribute to providing thought leadership on payments and commerce-related matters.
• Initiate solution ideation and execution to drive the creation of new solutions with multiple internal stakeholders.
• Produce Solution Documents and other artifacts detailing functional and non-functional requirements.
• Partner with Product Development Systems Architects to ensure all client solutions align with long-term platform architecture strategy.
• Collaborate with Client-facing teams and coordinate program managers to own all solution deliverables.
• Engage Product Managers, Sales Engineers, Developers, and External vendors on solution scoping and business case creation.
• Drive coordination with core product teams to prioritize product changes and feature enhancements.
• Support internal and external testing of all products, solutions, and feature releases.
• Maintain high level of expertise across Visa products and solutions.
• Stay abreast of evolving payment technologies, innovations, and strategic partners.

Requirements

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree.
• Payments and Financial Services and Technologies consulting background and experience.
• 5 to 7 years of experience in the payments industry.
• At least 3 years of experience as a Solution Architect.
• At least 3 years of experience in Business Analysis.
• Extensive experience in defining and designing business and technical solution architecture.
• Experience in designing solutions in payment services industry.
• Experience implementing and enabling technology solutions with merchants, acquirers, and payment technology providers.
• Excellent problem-solving skills and the ability to analyze complex systems.
• Ability to quickly learn and gain proficiency in areas with limited experience.
• Aptitude to collaborate with engineering teams to build robust, reliable, and scalable payment solutions.
• Experience and knowledge of Agile (Scrum) project methodology and practices.
• Experience in API definition and design.
• Proficient in diagramming and visual collaboration tools such as Visio, Mural etc.
• Advanced understanding of banking, payment card systems, payment methods, and merchant acquiring and processing globally.
• Strong verbal and written communication skills.

Nice-to-haves

• Highly preferred to have an understanding of Fraud Management, PCI, Product Management, and Marketing Principles.
• Current knowledge of emerging payment trends, players, and competitive landscape.
• Negotiation skills with a track record of achieving results.
• Strong analytical, quantitative, commercial, project management, and interpersonal skills.
• Intellectual curiosity and interest in digging into the detail, understanding data, and making recommendations.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program