Manager, Software Engineering/DevOps (Cortex DevOps Tooling)

About the position

We are looking for a motivated leader in the capacity of a Manager for our team and you will be at the heart of our software-driven approach to infrastructure and operations. You will play a pivotal role in managing deliverables for the sophisticated internal platform tools vital to our engineering teams' productivity and innovation. The ideal candidate will possess a deep-rooted background in software engineering and a strong understanding of the needs and challenges of R&D and DevOps teams. If you have a passion for tools that enhance productivity, streamline workflows, and support the operational needs of a growing infrastructure, you're the candidate we're looking for.

Responsibilities

• Set goals and milestones for the team based on requests from multiple engineering teams
• Deliver high-quality results with full ownership and take the product/tool/service to the next level
• Juggle competing deliverables and the skills to make quick decisions based on changing priorities
• Build, grow and nurture a high-performing team, including hiring, mentoring, and professional development
• Contribute to seamless 24/7 round-the-clock engineering workflows in conjunction with the regional teams in the organization
• Implement and promote Agile methodologies and SRE/DevOps practices to streamline development processes
• Own career development of the team through active coaching
• Foster a strong team culture of engineering excellence, customer passion, collaboration, diversity and inclusion
• Communicate effectively with stakeholders, including upper management, to provide updates on project progress, risks, and roadblocks
• Facilitate clear and open communication with cross-functional teams

Requirements

• 5+ years of software engineering background before becoming a Manager
• 2+ years of experience managing a team of engineers primarily working with a major public cloud provider (GCP preferred)
• Deep knowledge of modern infrastructure management and engineering practice, including Infrastructure-as-Code tools (e.g., GCP, AWS, Terraform, K8s, etc.)
• Solid understanding in at least one of the public cloud technologies (GCP, AWS, Azure)
• Deep knowledge of modern software development tools/ways of working (e.g., git/GitHub, DevOps tools, metrics/monitoring) and development environments to provide DevOps services and solutions
• Experience with building tools to improve the reliability of systems, automated remediation of issues, or improve scalability with hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
• Ability to interact effectively at all levels with sensitivity to cultural diversity
• Ability to convey complex technical concepts to non-technical stakeholders
• Active listening, conflict resolution skills, strong problem-solving abilities
• Capacity to handle high-pressure situations and make critical decisions quickly
• Understanding of the company's business goals and the ability to align team efforts accordingly

Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
• Mental and financial health resources
• Personalized learning opportunities