About the position
Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees. As a member of the IT Management Team, you are responsible for managing, developing, and leading a team of employees. Your role includes leading the specific functional responsibilities of your team, which involves overseeing team performance and deliverables. However, your role as a leader within Costco's organization requires more than the management of resources and day-to-day operations. As a steward of the company, you are charged with the development and execution of your team's strategic vision and plan as well as ensuring that your team's actions align with the larger goals of the company and the IT Division. The Manager of the Security Incident and Event Management (SIEM) team and the Security Orchestration, Automation, and Remediation (SOAR) team, you are responsible for managing, developing, and leading a team of security engineers and analysts, focusing on performance and deliverables. You will be part of a dynamic team supporting Global Cybersecurity Operations. This role delivers SIEM and SOAR capabilities and functionality, directly supporting all teams in Information Security as well as other customers. As the primary conduit between your employees and upper leadership, your role in communicating and modeling the values and guiding principles of our company culture is of vital importance. All members of IT and IS Management should strive to consciously and consistently foster a culture of engagement, trust, and 'open door' communication. If you want to be a part of one of the worldwide BEST companies 'to work for', simply apply and let your career be reimagined.
Responsibilities
- Use methods/strategies consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors.
- Provide and ensure staff provides an exceptional member experience.
- Ensure proper department coverage and understand department budget.
- Coach and mentor employees to provide support and guidance.
- Share information with employees via meetings and one-on-one conversations.
- Demonstrate sound judgement and maintain self-control in intense situations.
- Encourage different approaches and ideas to accomplish goals.
- Ensure employee and member information is kept confidential and adheres to IS security policy.
- Nurture excellent relationships with Cybersecurity Operations and operate On-Call as needed.
- Develop relationships with neighboring team managers.
- Support employees as they develop and realize their professional goals.
- Maintain integration between Security Operations Center, Incident Response/Hunt, Cyber Intelligence, and additional sibling teams.
Requirements
- Minimum of 5 years of experience in SIEM and SOAR Engineering, expert in Splunk, Sentinel, Google SecOps.
- Excellent communication skills, both oral and written.
- Previous leadership experience (minimum of 2 years); team building, conflict resolution and personnel development skills.
- Ability to quickly assess and prioritize security requests.
- Experience maintaining cost plans and managing department budgets.
- Experience with contract negotiations and managing scope of work processes.
- Demonstrates competency in SIEM and SOAR engineering concepts.
- Ability to establish and foster a positive working environment.
- Self-motivated, responsible, conscientious, and detail-oriented.
- Experience developing and managing a diverse team.
Nice-to-haves
- Able to adjust levels of communication to target audience.
- Excellent risk-aware professional judgment.
- Proficient in Google Workspace applications.
Benefits
- Paid time off
- Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
- Health care reimbursement account
- Dependent care assistance plan
- Short-term disability and long-term disability insurance
- AD&D insurance
- Life insurance
- 401(k)
- Stock purchase plan to eligible employees
