Adventist Healthposted 2 months ago
Manager
Los Angeles, CA
Ambulatory Health Care Services

About the position

Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area's leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city.

Responsibilities

  • Creates an environment where front line nurses and ancillary staff provide whole person care that is safe, complication free, and optimizes functional independence for each patient.
  • Maintains a highly-visible presence on the unit.
  • Collaborates closely with staff, charge nurses, physicians, and other department leaders to ensure that clinical operations are efficient and effective, and achieve high patient/family/staff satisfaction.
  • Supervises and directs the activities of various levels of assigned nursing and ancillary personnel utilizing both professional and supervisory discretion and independent judgment.
  • Schedules, leads, and coordinates the daily activities of a defined unit on an assigned shift.
  • Assists department Manager in accomplishing unit and organizational goals.
  • Builds a high performing clinical work team by recruiting and retaining skilled professional staff.
  • Engages staff in developing action plans for needed change to create safe, desired outcomes.
  • Completes periodic evaluations of personnel supervised.
  • Coaches and disciplines personnel when deemed appropriate.
  • Monitors attendance.
  • Works closely with staff, unit champions, and the clinical educator to identify and meet educational needs.
  • Sets and strives to achieve goals for patient safety, quality of care and compliance with regulatory requirements.
  • Creates a culture of open communication.
  • Develops strategies to improve patient/family, and physician satisfaction.
  • Establishes standards of care for professional nursing practice that staff are held accountable to.
  • Monitors critical processes and outcomes of care through audits, analysis of data, and complaints or incident reports.
  • Conducts daily rounds with physicians and other staff and actively communicates, as needed, to coordinate appropriate care for patients and families.
  • Investigates and resolves patient care and operational issues, as needed.
  • Initiates and coordinates individual and team conferences with health team members, patients, and/or families to initiate and revise care plans for optimal, individualized patient care as per care setting.
  • Assesses the personnel requirements of the unit on a daily basis and requests additional personnel when determined necessary.
  • Authorizes and assigns overtime to personnel when independently determines this to be appropriate.
  • Completes monthly unit staff schedule on time, accurately, and in collaboration with staff members and management with minimal incidents of absence or unbalanced/short staffing events.
  • Facilitates throughput through early discharge of patients, pull-ahead beds, and timely admission/transfer of patients and forecasting admission.
  • Works with facility services to assure that the department and equipment is maintained to be safe and operational.
  • Prevents complications of care including nosocomial infections.
  • Conducts emergency preparedness reviews.
  • Performs other job-related duties as assigned.

Requirements

  • Bachelor's Degree in nursing or equivalent combination of education/related experience: Required
  • Master's Degree: Preferred
  • Five year's technical experience: Preferred
  • One year's leadership experience: Preferred
  • Two years' experience of acute care nursing in hospital setting: Preferred
  • Registered Nurse (RN) licensure in the state of practice: Required
  • Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required

Nice-to-haves

  • Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Preferred
  • National specialty certification in area of expertise or in nursing administration: Preferred
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