Manager, Regional Sales

About the position

Astound Broadband is hiring for a Regional Manager of Enterprise Sales, which can be based anywhere around the Austin area. The Regional Manager of Sales contributes to Astound's success by leading and cultivating a strong sales team to deliver new incremental customer relationships. The Sales Manager is responsible for building, supervising, motivating and leading a team of Enterprise Sales Representatives in the Texas Markets, accountable for selling the full complement of Astound Business voice, data and video services focused on solution selling strategies. Travel is required.

Responsibilities

• Demonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competition
• Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM tools
• Provide regular updates to Enterprise Sales Representatives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customers
• Focus on daily activities to understand how team members are performing to bi-weekly targets. Reviews overall team performance to track achievement to monthly new customer budgeted sales progress
• Conduct one on one coaching, which includes field ride-alongs, documenting productivity and ensuring consistent performance management
• Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities
• Responsible for maintaining budgeted headcount, partners with recruiting to source candidates and conduct interviews etc.
• Seek and develop positive relationships within the local communities to enhance the company's branding image e.g. tabling events and Multi Family sponsorship opportunities etc.
• Ensure team maintains a neat appearance, presents themselves professionally to internal/external customers
• Support and manage residential multi-unit dwelling customers and secure strong partnerships with property managers and leasing agents within buildings we serve
• Understand and follow all company safety standards and practices. To include accident reporting procedures
• Understands and follows applicable OSHA and National Electric Safety Code rules and regulations
• Other duties as assigned

Requirements

• 5+ years in leadership/supervisory in a commercial, enterprise, sales, customer service and/or business environment
• Knowledge of the cable industry, regional communities, customers and staff
• Proven record of delivering above expected performance from sales teams
• Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention
• Effectively works and communicates with other workgroups
• Facilitates a harmonious team environment
• Recognizes the importance of quality in providing a competitive edge
• Valid driver's license and satisfactory driving record as determined by the Company
• Strong organization skills with attention to detail and accuracy
• Highly proficient using MS Office products: Word, Excel, PowerPoint
• Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers

Nice-to-haves

• College degree or high school diploma or equivalent; equivalent combination of education and sales experience

Benefits

• Competitive compensation plan
• Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization
• Paid Holidays: 7 days per year
• Paid Sick Leave based on state and local ordinance
• Insurance options including: medical, dental, vision, life and STD insurance
• 401k with employer match and immediate vesting
• Tuition reimbursement program
• Employee discount program
• Gas mileage reimbursement program or company car, whichever is applicable to the position
• Base salary: The base salary range for this position in Texas is $110,000 - $125,000, plus opportunities for bonus, benefits and commission, if applicable