Presbyterian Healthcare Services - Clovis, NM

posted about 1 month ago

Full-time - Mid Level
Clovis, NM
10,001+ employees
Hospitals

About the position

The Quality Program Manager will lead, design, and support the PRMC/DCT quality program including clinical quality, patient safety, and continuous readiness to assure quality care and regulatory compliance. Work with hospital leadership to develop and implement quality improvement action plans. Function as an SME for quality methodologies, facilitating, coaching, and supporting quality initiatives. Responsible for identifying appropriate solutions for clinical initiatives in a timely manner and is actively involved in process redesign and re-engineering. Assist and support PRMC/DCT and PHS quality initiatives. Responsible for the Infection Control at PRMC/DCT and Employee Health/Occupational Health services programs at PRMC.

Responsibilities

  • Manage regulatory and accreditation preparation activities at the facility level and assist at the PHS level.
  • Serve as a lead contact during regulatory surveys, working with the Regional Director of Clinical Quality/Patient Safety.
  • Lead and assist facility in establishing and maintaining quality plans, clinical improvement, management of processes and establishing goals and objectives for clinical quality and patient safety initiatives.
  • Conduct risk analysis using established techniques and strategies.
  • Conduct RCI/PSI or special cause investigations.
  • Direct, recommend, and integrate changes to support risk management program goals of decreased harm and increased patient safety.

Requirements

  • Bachelors degree in clinical field or bachelors degree with health care experience required.
  • Masters degree preferred.
  • Required 3-5 years experience in health care quality.
  • Clinical Quality experience with emphasis on clinical quality data and measurement, interdisciplinary support and performance improvement.
  • CPPS, CPHQ, risk management certification or other quality certification preferred.
  • Skills: analytic, customer service, MS office, negotiation, presentation, reporting, verbal communication, professionalism, written communication.

Benefits

  • Sign-on bonus and relocation available for qualified candidates.
  • Access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.
  • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities.
  • Strongline Staff Safety (a wearable badge that allows employees to quickly and discreetly call for help when safety is a concern).
  • Shift differentials for nights and weekends.
  • Differentials for higher education, certifications and various lead roles.
  • Malpractice liability insurance.
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