Manager, Practice Operations, AMG Pediatrics - Multiple Locations

Atlantic Health System•Morristown, NJ

19h•$33 - $59•Onsite

About The Position

Atlantic Health System is seeking a full-time Manager, Practice Operations for a busy Pediatric office. This role involves managing operations for AMG Pediatrics in Morristown and Florham Park, as well as Adolescent Medicine. The Manager, Practice Operations, under the direction of the Senior Manager, is responsible for the operational management of physician practices to enhance the delivery of high-quality, safe, and affordable patient care within a healing culture. The goal is to improve the health status of the communities served, based on PRIDE (Professionalism, Respect, Involvement, Dignity and Excellence). The Manager will ensure cost-effective delivery of quality patient care, strive for continuous improvement in operating and financial performance, and stay informed about financial and operational growth goals. In collaboration with AMG leadership, this role is key in implementing and enforcing the practice’s strategic plan(s).

Requirements

Experience managing operations of physician practices.
Ability to ensure cost-effective delivery of quality patient care.
Skills in strategic planning and implementation.
Experience in budget development and financial goal setting.
Ability to gather data and write justifications for expenditures.
Skills in conflict mediation.
Experience in staff performance management and discipline.
Ability to ensure patient, staff, and physician satisfaction.
Experience working with physicians to enhance practice operations, maximize reimbursement, and contain costs.
Experience in preparing, reviewing, and monitoring annual budgets.
Ability to monitor physician productivity for incentive compensation.
Skills in planning for changes in resource requirements (staff, technology, space).
Experience working with internal credentialing departments.
Strong communication and facilitation skills to foster teamwork and collaboration.

Nice To Haves

Experience in a Pediatric office setting.
Experience managing a team of 7 clinicians and a staff of 12.

Responsibilities

Ensure compliance with all appropriate regulatory agencies, corporate compliance, system protocols, and office procedures, and communicate policy changes to appropriate staff.
Manage staff to ensure adherence to established policies and procedures and standardize continuous process improvement.
Provide input for the development of budget and financial goals, gathering data and writing justifications for personnel, capital expenditures for equipment, and supplies.
Create action plans to ensure budget variances are appropriately identified and corrected.
Mediate or assist in the mediation of conflicts, differences, and misunderstandings between and amongst patients, staff, and physicians.
Identify and address performance and behavioral problems of staff; counsel and discipline according to policy.
Ensure patient, staff, and physician satisfaction for all assigned sites to the highest level of excellence.
Work closely with physicians to enhance practice operations, maximize reimbursement and collections, and contain costs.
Assist in the preparation, review, and monitoring of annual budgets.
Assist in monitoring physician productivity for incentive compensation.
Monitor progress toward achievement of yearly operational and financial goals.
Plan for changes in resource requirements, including staff, technology, and space.
Work with all internal credentialing departments for smooth and accurate record-keeping of all required documents and contractual relationships.
Facilitate communication among physicians, staff, and administration, establishing a climate that encourages teamwork and promotes collegial collaboration among all team members, including regular staff meetings/physician meetings with Practice Administrator to discuss operational, financial, and strategic initiatives.

Benefits

Medical, Dental, Vision, Prescription Coverage (for those working 22.5 hours per week or above)
Life & AD&D Insurance
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance