Manager, Pharmacy Workflow Data Analytics
About The Position
The Manager, Pharmacy Workflow Data Analytics plays a critical role within the Retail Pharmacy Portfolio Strategy and Analytics team. This team drives innovation across Retail Pharmacy Operations by setting vision and goals, shaping the work pipeline, and guiding investment decisions. The role uses advanced analytics to identify priorities, uncover insights, and guide investment decisions that deliver measurable value across the enterprise. This role partners closely with cross-functional teams to turn complex data into clear recommendations, financial value cases, and business outcomes. The role requires managing multiple analyses simultaneously, collaborating across teams, and taking ownership of delivering high-quality results. Clear and timely communication of insights to business partners and senior leaders is essential. This is a strong opportunity for a healthcare-focused leader to make a meaningful impact on pharmacy operations nationwide in an individual contributor capacity.
Requirements
- Experience working in retail or corporate environments, preferably with pharmacy exposure.
- 5 or more years of experience in analytics, strategy, or related roles.
- Strong ability to influence without formal authority.
- 3 or more years of experience using SQL or similar tools to access and analyze data in Teradata or Snowflake.
- 2 or more years of hands-on experience with Python, including Pandas, NumPy, and similar libraries.
- 1 or more years of experience building dashboards in Power BI or Tableau.
- Advanced skills in Microsoft Excel and PowerPoint.
- Proven ability to translate complex data into clear business insights.
- Strong communication and presentation skills.
- Bachelor’s degree or equivalent experience.
Nice To Haves
- 8 or more years of analytics or business experience.
- Advanced SQL and Python experience.
- Familiarity with change management concepts.
Responsibilities
- Develop, maintain, and improve predictive models to address complex business needs using Python for analysis, querying, and automation.
- Evaluate existing data sources and qualitative inputs to design thoughtful and comprehensive analyses focused on performance and continuous improvement.
- Build deep business understanding by spending time in stores, listening to frontline feedback, meeting proactively with partners, and maintaining a strong learning mindset.
- Translate business questions into clear data requirements and extract the right data to support analysis.
- Convert complex analytics into clear, actionable insights for audiences with varying levels of technical background.
- Build strong business cases and recommendations that influence leaders and drive action.
- Build and maintain dashboards used by internal stakeholders.
- Refresh and expand dashboard views based on stakeholder feedback and evolving workflow priorities.
- Evaluate data visualization tools to ensure insights are easy to access, intuitive, and relevant.
- Partner with cross-functional teams to support new business cases, solve problems, and align on analytical findings.
- Manage incoming data requests by asking the right questions to fully understand the need and deliver the most effective solution.
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
- CVS Health bonus, commission or short-term incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
