Manager Order Fulfillment Retail

adidas

Full-time

Leather and Allied Product Manufacturing

About the position

The role is focused on Orderbook Management for retail demand fulfilled through European Fulfillment Centers, aiming for On Time and In Full delivery. The position is responsible for ensuring delivery excellence in retail, managing supply allocation in constrained scenarios, and driving continuous improvements in fulfillment processes.

Responsibilities

• Support Order Fulfillment Management in conceptual planning to align with company strategy and enhance team effectiveness.
• Drive execution of company strategy, particularly related to retail.
• Influence stakeholders and gain buy-in without direct authority.
• Utilize business knowledge to navigate complex environments and address operational challenges.
• Take ownership of orderbook management, allocation, and delivery note (DN) creation activities for retail.
• Produce ad-hoc reports on order book, allocation, and DN creation, analyze data, and drive actionable insights.
• Manage last mile delivery topics in weekly COTIF meetings with commercial stakeholders.
• Participate in trading meetings to understand and align with current commercial strategy.
• Provide operational support to stakeholders from the order fulfillment side.
• Ensure retail adherence to cleanse/overdue policy and upskill the retail team on supply chain processes.
• Conduct ad-hoc orderbook analysis and shipment planning for stores/DCs.
• Initiate system changes and maintenance, including batch job timings and transport lead times.
• Manage non-delivery days and coordinate with Merch to avoid CDDs on those dates.
• Sense check cross-channel impacts of changes and drive relevant projects within specified timelines and budget.
• Enhance existing reports on availability and delivery of retail order book and forecasted demand.

Requirements

• College or university degree focused on supply chain management or equivalent experience in Logistics, Footwear, or Apparel.
• 3-5 years of work experience in Supply Chain Management or Customer Service within the footwear and apparel industry.
• Strong analytical and process thinking skills.
• Demonstrated initiative and results-driven orientation.
• Good understanding of supply chain management processes.
• Excellent interpersonal skills with a high degree of customer orientation.
• Ability to manage time effectively and prioritize tasks in a dynamic environment.
• Strong reporting and analytical skills across multiple platforms.
• Fluent in English, both written and oral.