Manager, Maintenance & Repair

NDT Global Group•Houston, TX

11h•Hybrid

About The Position

NDT Global is a leading provider of inline diagnostic solutions, advanced data insights, subsea inspection, and integrity management services for energy-sector infrastructure. The company specializes in ultrasonic inspection technologies (Pulse Echo, Pitch-and-Catch, Phased Array, ART Scan) and ultra-high-resolution Magnetic Flux Leakage (MFL) inspection services, alongside non-ultrasonic technologies. Innovation is central to NDT Global's mission, with a continuous focus on research and development to create new methods and tools that address evolving customer needs and set industry standards. By applying inspection technologies to detect, diagnose, and model threats, NDT Global delivers predictive, decision-ready insights to optimize infrastructure health, improve operational efficiencies, reduce risk, and minimize carbon footprint. The Manager, Maintenance and Repair (M&R) will lead all global and local M&R operations and business management, focusing on monitoring and achieving key performance indicators (KPIs) through process optimization and timely service delivery. This role involves overall managerial responsibility for the M&R Team, fostering a customer-centric and responsive culture with an agile, service-oriented mindset. The Manager must implement and continuously improve processes and best practices within the team, ensuring they can withstand scrutiny and proactively address urgent troubleshooting and problem response.

Requirements

Bachelor's degree in Mechanical Engineering or Electronic Engineering required.
Minimum of 6 years of professional engineering experience required.
Minimum of 1–3 years of managerial experience required.
Basic knowledge of Continuous Improvement Process methodologies required.
Experience working in an international and culturally diverse environment required.
Proficiency in spoken and written English, as well as the local language, required.

Nice To Haves

Master's degree in Mechanical Engineering, Electronic Engineering, or Business Administration preferred.
Minimum of 3 years of experience within In-Line Inspection (ILI) technologies preferred.
Knowledge of Reliability Engineering and intermediate commercial/business knowledge preferred.
Experience with budgeting and cost analysis preferred.

Responsibilities

Leads the global Maintenance & Repair team from a technical perspective and with managerial responsibility, including training, coaching, hiring, disciplinary measures, personnel strategies, and performance appraisals for the local M&R team. Ensures team performance and task completion in accordance with agreed Key Performance Indicators (KPIs) and strategic goals.
Coordinates strategic goals and objectives, training and development, continuous improvement initiatives, and strategic performance management in conjunction with regional management to ensure alignment between local regions and corporate goals and strategy.
Continuously monitors capacity planning and the progress of all M&R tasks, conducts gap analyses, reports on risks associated with M&R orders, and develops solutions.
Develops, implements, analyzes, and optimizes processes and standards to increase efficiency, enhance customer focus, and reduce costs.
Serves as the global point of contact for tool reliability efforts and assists with problem-solving activities, including Root Cause Analysis, Containment Actions, Corrective Actions, and related initiatives. Directs change management activities for the M&R team, including Engineering Change Orders (ECOs), Corrective Actions, and Continuous Improvement initiatives.
Responsible for preparing and maintaining the annual budget, including headcount planning for the assigned department, and liaises with regional management as applicable.
Performs other duties as assigned.