Manager, Learning Business Partner/Consultant

Capital One • McLean, VA

5d • Hybrid

About The Position

Capital One's Enterprise Learning & Development team is looking for a Learning Business Partner/Consultant to shape and deliver the learning and development strategy for one or more lines of business. You'll partner with key business and Human Resources (HR) leaders to design and implement learning initiatives for associates and leaders across the company. We're seeking someone who can seamlessly connect business objectives with learning solutions, translating strategic ideas into impactful, learner-centered experiences. Whether your background is in business, program/product management, or learning strategy, your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving, creating transformational learning, building strong relationships, and managing through complexity to deliver business impact–this role is for you. The ideal candidate for this role is… Strategic Learning Partner: Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities Bilingual in Learning & Human-Centered Design: Skilled at translating design methodologies into effective learning strategies Product-minded: Applies iteration, experimentation, and feedback to improve solutions Relentlessly Results Oriented: Quickly puts structure in place to manage work in a dynamic complex environment and operates effectively in whitespace to deliver results Strong with Communication: Speaks and writes with clarity to all audiences throughout the organization to manage, inform, and influence outcomes Collaborative: Thrives in matrixed environments and values co-creation when building alignment across the business, HR, and L&D Relationship Manager: Cultivates strong stakeholder relationships, acting as a trusted advisor to foster collaboration Insight-driven: Uses data and insights to drive decisions and continuous improvement Storyteller: Communicates with clarity and influence to senior and technical audiences This is a visible role with the ability to impact change across the company and drive how learning is built and delivered at Capital One.

Requirements

• Experience educating, onboarding, or supporting technical and non-technical roles
• Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact
• Communicate effectively both written and verbally, with the ability to influence stakeholders at all levels
• Ability to manage ambiguity, lead through change, and deliver in a matrixed environment
• High level of initiative, ownership, and a customer-centric mindse
• Demonstrated success collaborating with other L&D professionals to drive efficiencies and share best practices
• Apply expertise in adult learning to shape learning strategy and products
• Comfort facilitating and leading training/workshops effectively, engaging at all levels
• Bachelors Degree
• At least 3 years of experience in client facing consulting
• At least 2 years of experience in learning and development
• At least 1 year of experience in project management
• At least 1 year of experience in learning strategy creation

Nice To Haves

• 5+ years of experience advising and influencing leadership
• 5+ years of management consulting experience
• 3+ years of experience in strategy creation
• Familiarity with change management
• Experience facilitating across a variety of modalities including in person and virtual programs

Responsibilities

• Partner with Accountable Executives, HR leaders, and key business stakeholders to co-create the annual strategic learning agenda, defining vision, OKRs, operating, and governance models, and ensuring seamless integration and execution across business and learning initiatives
• Collaborate with business partners to maximize knowledge sharing, peer learning, and optimize resource allocation to achieve the broader strategy
• Lead design and delivery of learning programs and iterates from feedback and data
• Project manage multiple initiatives, leading program teams and providing strategic support as needed
• Manage project scope, timelines, and budget, identifying and mitigating risks or escalating as necessary
• Own the measurement and evaluation strategy to ensure learning solutions deliver desired outcomes
• Collaborate on learner communications and external storytelling, sharing insights and outcomes about your work

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager