Manager IT - OpenShift and Container Platforms

First Citizens BankRaleigh, NC
Remote

About The Position

We are seeking a Technical Manager to lead our Container Platforms Engineering and Operations team. This role combines technical leadership with people management responsibilities, overseeing a team of 10+ professionals (both FTEs and contractors). The ideal candidate will drive technical strategy, roadmap development, and execution for our container platforms, ensuring reliability and scalability for critical applications on prim today, and cloud tomorrow (AWS/Azure). This is a remote role that may only be hired in the following location(s): Arizona, Colorado, North Carolina or Texas.

Requirements

  • Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering
  • Previous leadership for technical implementation
  • Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
  • Knowledge of system and data design

Nice To Haves

  • Cloud Integration Readiness; enabling hybrid and multi-cloud strategies.
  • AWS/Azure experience

Responsibilities

  • Define and drive the technical vision and roadmap for container platforms (1–2 years horizon).
  • Architect solutions for OpenShift deployments on bare metal and on-prem environments.
  • Lead modernization initiatives, including Rancher migration and future platform enhancements.
  • Oversee design, build, and operations of OpenShift clusters, ensuring high availability and performance.
  • Implement automation frameworks for provisioning, scaling, and patching.
  • Drive observability, monitoring, and incident response for mission-critical workloads.
  • Enable hybrid and multi-cloud strategies.
  • Provides direction and oversight to IT projects
  • Collaborate with cloud engineering teams to integrate networking, security, and governance.
  • Maintain adherence to regulatory requirements
  • Implement best practices for security, monitoring, and operational excellence.
  • Manage and mentor a team of engineers and contractors.
  • Foster collaboration and build strong stakeholder relationships.
  • Drive initiatives independently and ensure alignment with organizational goals

Benefits

  • Competitive, thoughtfully designed and quality benefits program
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