Manager - Implementation & Systems

Ryder Supply Chain Solutions • USA - Remote PA, MA

7d • $105,000 - $112,000 • Hybrid

About The Position

We are hiring a Manager - Implementation & Training to support Ryder's Startup Operations in our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. Pay Type: Exempt / Salary paid Twice Per Month Annual Salary Pay: $105,000-$112,000 per year Annual Bonus Potential: Up to 20% of base salary Experience leading startup operations is preferred Experience with systems development and training is preferred Experience successfully leading, coaching, mentoring, and developing leaders is preferred Up to 75% travel

Requirements

• Bachelor's Degree in Supply Chain, Information Systems, or Business Administration, Preferred
• H.S. Diploma/GED, Required
• 7 years or more in in systems implementation or logistics technology leadership, Required

Nice To Haves

• Experience leading startup operations is preferred
• Experience with systems development and training is preferred
• Experience successfully leading, coaching, mentoring, and developing leaders is preferred

Responsibilities

• Lead system and training excellence at scale by coaching and developing teams while driving accountability across logistics operations.
• Own the design and execution of logistics training strategies, including Train‑the‑Trainer programs that enable sustainable knowledge transfer.
• Act as the systems and process authority for WMS‑driven operations, supporting end users and resolving system and workflow challenges.
• Partner cross‑functionally with IT and business leaders to support system rollouts, testing, go‑live events, and post‑implementation stabilization.
• Translate data into action by tracking KPIs, analyzing performance trends, and recommending improvements that drive measurable results.
• Champion continuous improvement initiatives that streamline workflows, close performance gaps, and standardize best practices across locations.
• Create and maintain operational documentation including SOPs, work instructions, training tools, and system reference materials.
• Manage complex implementations and priorities, balancing timelines, milestones, and resources to support site launches and growth.
• Ensure operational readiness and compliance by maintaining accurate documentation, training adherence, and system readiness.
• Deliver a strong customer‑focused approach through proactive problem‑solving, follow‑through, and resolution in high‑volume environments.
• Standardize WMS configurations and workflows across all sites.
• Analyze enterprise system performance data to identify trends and improvements.
• Define training architecture including certification and onboarding standards.
• Align IT, Operations, and Training teams on priorities.
• Ensure system readiness during startup execution.
• Drive continuous system improvements across the network.
• Develop system leadership capability within the organization.
• Provide executive-level system performance reporting.
• Early Monday travel for site arrival and Friday afternoon or evening departure.
• Must support two‑week startup assignments when required.
• Annual inspections during non‑startup periods.
• Accurate documentation, expense reporting, and operational data submission required.
• Performs other duties as required.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave
• comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree