Hilton Grand Vacations - Orlando, FL
posted 8 days ago
Full-time - Mid Level
Orlando, FL
Administrative and Support Services
About the position
We are currently looking for a Housekeeping Manager who is passionate about building lasting vacation memories for owners/guest visiting our resort properties! As a Housekeeping Manager you would be responsible for performing your position's responsibilities in alignment with our service culture and driving company success through performing the following tasks to the highest standards.
Responsibilities
- Routinely inspects units to ensure they are in compliance with the standards of cleanliness set by the department.
- Ensures equipment, supplies, and storage are accurately locked and secured.
- Orients and trains employees on departmental and position procedures and functions.
- Assists in the maintenance of a continuous and forward-thinking cleaning plan.
- Assist with hiring, supervising, adapting and training of all staff under the direction of the Housekeeping Department.
- Ensures that all laundry operations are within efficiency standards.
- Investigates accidents and initiates accident reports.
- Advises management of any unresolved problems or concerns.
- Ensures departmental employees wear accurate designated uniforms at all times.
- Maintain and promote continuous communication and hospitality service among all members of the department.
- In conjunction with the Executive Housekeeper, supervises guest service ratings.
Requirements
- High School/GED
- 3-5 years of related experience.
- 2+ years of Supervisory experience.
Nice-to-haves
- BA/BS/Bachelor's Degree
- 5-7 years related experience
- 4+ years supervisory experience
Benefits
- Medical, dental and vision insurance
- 401K plan
- Paid Time Off (PTO) program
- Outstanding travel benefits
