Manager, Global Client Operations

Omnicom Media•New York, NY

3d•$80,000 - $90,000

About The Position

We are looking for a self-motivated and enthusiastic Manager, Operations who will be responsible for working with the Global Operations Associate Director & Director, in operationalizing the rollout and management of several global projects for the US + INTL markets. In this role, this person will at times correspond directly with our local markets, as well as be responsible for coordinating with the other people and businesses within our Mediabrands network on various projects. In this position, the individual will also be heavily involved in various systems & tools, and will need strong Excel experience, using it for data compilation, analysis, visualization, & automation.

Requirements

Foundational knowledge of planning & investment processes – trafficking, billing, competitive, etc.
Strong Excel experience
Process oriented, operationally minded

Nice To Haves

3-5 years of experience in a similar role
Problem solver, curious about making work more efficient
Strong communicator, clear & concise delivery
Ability to work autonomously
Ability to manage multiple competing priorities
Preferred working knowledge of Mediatools

Responsibilities

Coordination with global team, and local markets, as needed
Ongoing, consistent support to ensure compliance of processes, within set rules, and proper use of systems on a Global level
Budget/finance management (via Media Tools) – facilitation of spend/impression reporting, flowchart issuances, audit deliverables, Orion savings, etc.
Reporting, Q/A hygiene process – connection point between analytics, planning, and investment teams to ensure seamless data review/pass, launch Q/A and data hygiene processes
Process documentation and operational enhancements – more formally document processes, create templates, and identify opportunities for operational improvements
Coordination of education sessions, enterprise level thought leadership and POVs
Competitive – coordinate and manage annual schedule of deliverables; ensure team is meeting deadlines
Agency relations – collaborate with agency partners to continuously improve ways of working
Help coordinate and manage day to day relationships with external partners (client + external agencies) and integrated internal teams across all SBUs
Management/ownership of key global process documents (recruitment trackers, weekly status, etc)