Herbalife - Los Angeles, CA
posted about 1 month ago
The Manager of Customer Loyalty will lead efforts to design, implement, and enhance the company's customer loyalty program to drive customer engagement, retention, and lifetime value. This role will be responsible for developing a deep understanding of our customers, identifying trends, and crafting strategies to cultivate long-term relationships and brand loyalty. This role is responsible for developing and managing customer retention and loyalty strategies to enhance the overall customer experience. The successful candidate will lead efforts to design and bring to life the Herbalife loyalty program, manage the ongoing execution of the program, analyze customer behavior, and collaborate with cross-functional teams to foster deep customer relationships. The ideal candidate is data-driven, creative, and has a passion for delivering exceptional customer experiences.