Manager - Content & Channel Strategy

We. Communications • Portland, OR

4h • $100,000 - $120,000

About The Position

We are on the hunt for a dynamic social media expert to join our high-performing team. If you are skilled at digital storytelling and have a passion for shaping the future of online engagement for some of the top brands in the world, you might be the perfect fit for us!
The Manager, Content & Creator role supports content strategy and creative execution for client projects focused on building social media platforms and brands and executives across tech and healthcare clients. This position brings innovative thinking, proactive ideas and subject matter expertise to the table, leading strategic direction in digital storytelling, strong copywriting, and client counsel. The manager has a finger on the pulse of trends in social media, executive and brand content strategies, and digital experiences that elevate executive voices, drive brand awareness and engage audiences to action.
This role is part of a team leading the charge on modern storytelling for some of the world’s most notable brands.

Requirements

• 4-5 + years of experience managing executive and/or brand social media and digital experiences, preferably in an agency setting and/or within an applicable industry
• Strong copywriting and editorial background and demonstrated experience drafting executive and/or brand content
• Deep understanding of social media platforms including LinkedIn, Instagram, X, TikTok, YouTube and emerging platforms such as Threads and Blusky
• Demonstrated ability to manage complex projects, be flexible, and move at the pace of social.
• Strong team collaboration abilities and client engagement skills
• Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)

Nice To Haves

• A passion for experimenting with new content formats, technologies, and platforms
• High level of analysis and strategic recommendations based on industry knowledge
• High level of initiative; take accountability for role on projects
• Demonstrated creative and strategic mindset
• Client and business environment: Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks
• Experience working globally or with colleagues in multiple locations
• Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
• Strong presentation and consulting skills along with the ability to read, write and speak English

Responsibilities

• Manage day-to-day engagement with clients, define and manage priorities, deliver work on time and against the client and agencies quality expectations
• Support the development of insight-based social media strategies that deliver impact against the client’s business imperatives
• Draft and edit high-quality social copy
• Ensure voice consistency and narrative cohesion across executive and brand channels
• Stay ahead of social media trends and emerging platforms, integrating them into our strategy and sharing with clients
• Manage and grow senior level client relationships by negotiating and managing client expectations and satisfaction

Benefits

• Comprehensive benefits program including medical, dental, and vision coverage
• Pretax accounts including HSA (company match), Medical & Dependent Care FSA
• Generous time off including PTO, Holidays, Annual Wellness Break, Summer Fridays and Personal Days
• Short & Long-Term Disability, paid by company
• Parental Leave, up to 12 weeks for birthing and non-birthing parent
• Caregiver Leave, up to 2 weeks to help eligible family member with serious health condition
• Community Engagement, up to 24 hours
• Bi-annual Wellness Credits, up to $300 per year
• Support with home office equipment
• Monthly Technology Credit (to offset internet / phone costs)
• 401(k) Traditional and Roth options with company match
• Learning and Development Programs for our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed