About the position
The Manager of Cloud Services is responsible for leading the strategic integration and operational excellence of cloud platforms across a multi-cloud environment, including Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), and Microsoft Azure. Reporting to the Director of Platform Services, this role oversees a team of cloud engineers and architects dedicated to designing, implementing, and maintaining a secure, scalable, and highly reliable cloud infrastructure. The manager will champion initiatives that optimize the application delivery and lifecycle management processes while ensuring performance, cost efficiency, and high availability of digital services across all cloud platforms.
Responsibilities
- Lead the Cloud Operations team to achieve infrastructure goals and deliver high-quality, reliable services aligned with organizational objectives.
- Coordinate cross-functional initiatives with FinOps, SecOps, DataOps, and Digital Engineering to strengthen and evolve the cloud ecosystem.
- Oversee cloud operations across GCP, OCI, AWS, and Azure, ensuring a cohesive and efficient multi-cloud environment.
- Drive automation efforts for provisioning, configuration, deployment, scaling, and management of cloud infrastructure.
- Champion the use of reusable components and foster a culture of knowledge sharing and continuous improvement within the team.
- Enforce coding standards and best practices; conduct code reviews to enhance automation and infrastructure quality.
- Ensure operational excellence in performance, cost efficiency, security, scalability, and availability of cloud services.
- Collaborate with stakeholders to develop a unified vision and strategic roadmap for cloud operations and growth.
- Define, monitor, and analyze KPIs and SLAs to guide performance improvements and service delivery.
- Manage the on-call rotation for cloud operations and participate in incident escalations as necessary.
Requirements
- Bachelor's degree or equivalent experience in computer science, information systems, or software engineering.
- 2+ years leading cloud operations across GCP, AWS, Azure, and OCI.
- Expertise in multi-cloud architecture, deployment, and automation.
- Strong grasp of cloud security, shared responsibility models, and DevOps practices.
- Skilled in infrastructure automation, scripting, and CI/CD pipelines.
- Familiar with observability tools (e.g., Prometheus, DataDog).
- Knowledge of microservices, event-driven systems, and distributed architectures.
- Proven leadership, cross-functional collaboration, and stakeholder alignment.
- Effective communicator with ability to drive adoption of new cloud technologies.
Benefits
- Prioritize your wellness, access programs crafted to nurture your mental and physical health.
- Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
- Savor delicious meals for free in our employee dining room.
- Park with ease-whether you're on or off shift, it's free!
- From healthcare to financial support and generous time-off options, we've got you covered.
- Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
