Manager Clinical Services- Home Health

Advocate Health and Hospitals Corporation•Milwaukee, WI

3d•Hybrid

About The Position

The Manager Clinical Services- Home Health oversees clinical services and operations, ensuring excellent patient care and compliance with all relevant regulations. This role involves managing clinical teams, optimizing workflow processes for efficiency and cost-effectiveness, and monitoring clinical outcomes to maintain high patient care standards. The position also includes responsibilities for staffing, documentation accuracy, interdepartmental collaboration, budget management, and human resources functions for the supervised staff. A strong understanding of home health or hospice regulations, reimbursement, and care requirements is essential, along with excellent communication, organizational, and problem-solving skills.

Requirements

Registered Nurse license issued by the state in which the team member practices, or Occupational Therapist license issued by the state in which the team member practices, or Physical Therapist license issued by the state in which the team member practices, or Speech-Language Pathology license issued by the state in which the team member practices.
Bachelor's Degree in Nursing, or Bachelor's Degree in Occupational Therapy, or Bachelor's Degree in Physical Therapy, or Bachelor's Degree in Speech Pathology.
Typically requires 5 years of experience in in clinical nursing or rehabilitation.
Includes 1 year of supervisory experience in managing staff and budgets.
Must possess and provide proof of a valid Driver License issued by the state of Wisconsin or Driver License issued by the state of Illinois, and a registered, functional car with adequate insurance coverage.
Must have thorough understanding of home health or hospice regulations, reimbursement and care requirements.
Strong verbal and written communication skills.
Demonstrates an ability to organize, plan and delegate work effectively an efficiently.
Demonstrates an ability to resolve conflict, motivate staff and interact with superiors, peers and subordinates in a direct and professional manner.
Demonstrates an ability to solve problems and make independent judgments and decisions based on experience and good judgment.

Responsibilities

Oversees clinical services and operations, reviews and assures excellent patient care is provided.
Ensures clinical teams are in full compliance with appropriate local, state, federal, national accreditation body rules and regulations as well as agency policy and procedures are followed.
Ensures workflow processes are timely and cost efficient.
Monitors results of chart audits and assures that remedial action is taken.
Identifies trends in audits and communicates results to the Director.
Enforces high patient care standards through regular tracking and monitoring of clinical outcomes.
Responsible for meeting established clinical and service quality goals.
Assures field supervisory visits are accurately completed according to agency policy and as necessary.
Monitors and assures staff productivity according to established targets on a weekly basis.
Assures timely correction of charting deficiencies that impact revenue cycle for their areas.
Ensures appropriate staffing and assigned case loads, including provisions of multidisciplinary team coverage to meet the needs of our patients.
Monitors and assures reliability of clinical assessments; tracks and remedies variances in outcomes and adverse events.
Ensures clinical documentation flows through the systems accurately ending in timely billing submission to payers.
Develops collaborative and cooperative relationships with internal and external partners, entities and other customers, physicians, as well as community organizations.
Assists in projecting and monitoring costs for new and established programs including staffing projections, capital expenditures, and other operational costs.
Assists in management contracts for services to assure compliance with budget.
Manages expenditures and staffing levels in order to meet budget goals.
Identifies business opportunities and community needs, and partakes in developing and implementing strategies to take advantage of these opportunities.
Participates in fundraising events and activities.
Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Benefits

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program