Manager, Business Insights & Analytics

BMO•Toronto, ON

4d•CA$56,000 - CA$103,500

About The Position

This role focuses on understanding and articulating the business case of business questions and the estimated value being delivered. The Manager, Business Insights & Analytics designs dashboards and analyses, selects appropriate visualization and analytics tools, and identifies trends and patterns to provide insights through reporting and data visualization techniques. They work with other data and analytics professionals to optimize, refine, automate, and scale analysis into repeatable analytics solutions and decision support tools. This role involves building reporting dashboards using appropriate data extraction, cleaning, and visualization techniques, and researching continuous improvement in data visualization. They will also work with teams, management, and stakeholders to enhance the usability and aesthetic appeal of deployed data analytics solutions, translate business needs to technical specifications, and evaluate existing data visualization systems for improvement. Additionally, the role involves developing visualizations of large datasets for intuitive presentation to decision makers, documenting data flow, systems, and processes, and developing tools and training programs for non-analytical end users. The focus is primarily on the business/group within BMO, but may have a broader, enterprise-wide focus. The role requires exercising judgment to identify, diagnose, and solve problems within given rules, working independently on complex tasks, and taking measured risks while protecting the bank by applying the Risk Management Framework.

Requirements

Foundational level of proficiency: Technical design optimization.
Foundational level of proficiency: Decision Making.
Foundational level of proficiency: Systems Thinking.
Foundational level of proficiency: Data visualization.
Foundational level of proficiency: Data storytelling.
Foundational level of proficiency: Data mining.
Foundational level of proficiency: Illustration.
Foundational level of proficiency: Creative thinking.
Foundational level of proficiency: Problem Solving.
Intermediate level of proficiency: Insights design.
Intermediate level of proficiency: Insights development and reporting.
Intermediate level of proficiency: Verbal & written communication skills.
Intermediate level of proficiency: Collaboration & team skills.
Intermediate level of proficiency: Analytical and problem solving skills.
Intermediate level of proficiency: Data driven decision making.
Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Technical proficiency gained through education and/or business experience.

Responsibilities

Understands and articulates the business case of business questions and the estimated value being delivered.
Designs dashboards and analyses to be performed, and appropriate visualization and analytics tools to use.
Identifies trends and patterns to address identified business questions and provide insights through reporting and data visualization techniques.
Works with other data and analytics professionals to optimize, refine, automate and scale analysis into repeatable analytics solutions and decision support tools.
Builds various reporting dashboards using the most appropriate data extraction, data cleaning and data visualisation techniques.
Provides value through insights, reporting and data visualization techniques.
Selects, configures and implements analytics solutions for consistency and repeatability.
Researches and applies continuous improvement in data visualization by identifying trends and patterns to transform raw data into actionable business insights.
Works with different teams, management and stakeholders to enhance the usability and aesthetic appeal of data analytics solutions deployed in the organization.
Translates business needs to technical specifications and evaluates existing data visualization systems in order to improve them.
Develops data visualizations of "large" amounts of data that facilitate the intuitive presentation of data to decision makers.
Documents data flow, systems and processes to improve the design, implementation and management of business/group processes.
Develops tools and delivers training programs for use of reporting tools and self-serve analytics by non-analytical end users; may include delivery of training to audiences.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.