Manager, Billing

RXO, Inc.Marietta, GA

About The Position

The Billing Manager is responsible for resolving complex billing discrepancies, ensuring accurate payment posting, and maintaining revenue reconciliation and collection processes. This role plays a critical part in supporting the organization’s financial health, customer satisfaction, and overall operational efficiency. Key responsibilities include overseeing post-billing activities to ensure invoices are accurately processed, received, and paid in a timely manner; monitoring aging reports; ensuring compliance with customer billing guidelines and contractual requirements; and collaborating with internal departments and customers to maintain efficient revenue cycle processes and optimize cash flow.

Requirements

  • Experience in billing and collections
  • Ability to resolve complex billing discrepancies
  • Proficiency in payment posting and revenue reconciliation
  • Understanding of customer billing guidelines and contractual requirements
  • Strong collaboration skills with internal departments and customers
  • Ability to optimize cash flow

Responsibilities

  • Overseeing post-billing activities to ensure invoices are accurately processed, received, and paid in a timely manner
  • Monitoring aging reports
  • Ensuring compliance with customer billing guidelines and contractual requirements
  • Collaborating with internal departments and customers to maintain efficient revenue cycle processes and optimize cash flow
  • Resolving complex billing discrepancies
  • Ensuring accurate payment posting
  • Maintaining revenue reconciliation and collection processes

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan with up to 5% company match
  • Pre-tax accounts to help streamline eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off
  • Company holidays
  • Volunteer days
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