Manager - BDC Sales - Koons Woodbridge Hyundai

Asbury Automotive - Woodbridge, VA

Full-time

Woodbridge, VA

Motor Vehicle and Parts Dealers

About the position

As a BDC Sales Manager at Koons Woodbridge Hyundai, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience.

Responsibilities

• Make and receive a high volume of inbound/outbound calls
• Respond to phone inquiries in an efficient professional manner
• Reply to online email leads and requests for sales information within store's standards
• Maintain a log of daily activities and completed daily tasks
• Set appointments as necessary
• Follow up with customers to confirm appointments
• Utilize the manufacturer's prospecting and marketing tools if applicable
• Maintain a log of customers who visit the dealership

Requirements

• Previous experience setting up/running/managing an Automotive BDC is required
• Previous experience with Internet/Web response centers is a plus
• Previous CRM experience is a plus
• Previous experience with Website/SEO/SEM knowledge is a plus
• Great communication and customer service skills is required
• Excellent phone presence is required
• Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
• Prior sales, call center, or BDC experience required
• Ability to speak multiple languages is a plus
• Must be at least eighteen years of age
• Must be able to pass pre-employment screens (background and drug test)

Benefits

• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards (select management and front-line team member's eligible)
• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities