Mammoth Mountain Waiter/Waitress Yodler

$33,280 - $37,440/Yr

Compass Group - Mammoth Lakes, CA

Full-time - Entry Level

Mammoth Lakes, CA

Merchant Wholesalers, Nondurable Goods

About the position

The Waiter/Waitress position at Mammoth Mountain involves taking food and beverage orders and delivering them efficiently to guests in the dining room. The role emphasizes exceptional customer service, adherence to food safety standards, and effective communication with both guests and kitchen staff.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
• Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients; advises guests on appropriate combinations of food and drinks when requested.
• Accommodates reasonable requests and notes preferences; demonstrates knowledge of specialized diets and allergens as needed.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others.
• Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follows proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Requirements

• Ability to greet and serve guests in a friendly and efficient manner.
• Knowledge of food and beverage service techniques and standards.
• Ability to communicate effectively with guests and team members.
• Basic math skills for cash handling and order processing.
• Ability to work in a fast-paced environment and handle multiple tasks.

Nice-to-haves

• Experience in a similar role within the food and beverage industry.
• Knowledge of food safety and sanitation standards.

Benefits

• Instapay (early access to your wages) and high interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.