Maintenance Supervisor

$56,160 - $66,560/Yr

Fairfield Residential - Houston, TX

Full-time - Mid Level

Houston, TX

1,001-5,000 employees

Heavy and Civil Engineering Construction

About the position

The Maintenance Supervisor is a key member of the Property Management Team responsible for overseeing the maintenance and appearance of apartment communities. This role involves supervising a diverse maintenance staff, ensuring customer satisfaction, and managing maintenance operations, including emergency situations. The position requires a commitment to property upkeep and offers opportunities for career advancement within the company.

Responsibilities

• Perform, schedule and supervise maintenance repairs throughout the property.
• Schedule, monitor and conduct preventative maintenance.
• Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.
• Use Yardi (or similar) property management software to manage open service repair requests.
• Create and manage a budget while maintaining an accurate inventory of maintenance items.
• Ensure that policies and procedures as well as safety and compliance expectations are met.
• Lead, motivate and develop a successful, inclusive and diverse property maintenance team.
• Provide timely and constructive performance feedback and light mediation.
• Deliver outstanding customer service to all residents.

Requirements

• Three or more years' hands-on apartment or building maintenance experience required.
• Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
• HVAC-EPA (Type II) or EPA Universal certification is required.
• Ability to read and comprehend budgets.
• Supervisory experience required.
• Experience with Yardi or other property management accounting software.
• High school diploma or equivalent required.
• Ability to read, write, understand, and communicate in English.
• Experience using Microsoft Outlook, Word, and Excel.
• Professional verbal and written communication skills.
• Superior customer service skills including the ability to manage difficult customers and/or situations.
• A valid driver's license and reliable transportation is required.
• Availability to be on-call and responsive to after hour emergencies.
• Ability to work a flexible schedule to include weekends, evenings, and holidays.

Nice-to-haves

• Certified Pool Operator (CPO) certification strongly preferred.

Benefits

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance