Humphrey Management - Glen Burnie, MD
posted 3 days ago
About the position
Humphrey Management is a Columbia, Maryland based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region. The Humphrey Management portfolio is comprised of multi-family, senior, conventional, and affordable communities. Founded in 1983, the firm manages over 75 communities and employs over 320 property management professionals. We provide rental communities for families, individuals, and seniors who are delighted to call our apartments their home. The Service Technician is an integral part of the on-site Service Team. The position will respond and attend to resident service requests. Communicates with residents to resolve maintenance issues. Assists the Service Manager in performing preventive maintenance of the asset. As a Humphrey Management Ambassador, the Service Technician pays particular attention towards asset protection. Displays solid knowledge and skill in the safe use of hand and power tools and other materials to complete maintenance tasks. Follows all company, safety, and security policies and procedures. Visually inspects the community and reports any maintenance concerns. The Service Technician reports directly to the Community Manager/Service Manager and is accountable to the Property Owners, Residents, and Team Members.
Responsibilities
- Respond to and attend to resident service requests
- Communicate with residents to resolve maintenance issues
- Assist the Service Manager in performing preventive maintenance
- Perform plumbing, electrical, HVAC, and painting tasks
- Conduct repairs, maintenance, and cleaning of property both interior and exterior
- Visually inspect the community and report any maintenance concerns
Requirements
- At least one year of related experience
- Outstanding customer service skills
- Solid knowledge and skill in the safe use of hand and power tools
Benefits
- Excellent benefits package
- PTO accrual for full-time employment up to 120 hours during the first year, increasing by one day with each additional year up to 200 hours
- Health, dental, vision, life, LTD, AFLAC insurance
- Matched 401(k) programs with eligibility on the first of the month after 60 days of employment
- $1500 annualized waiver if health insurance coverage is not needed
- 10 paid Holidays and Veteran's Day for employees that are Veterans
- Birthday PTO after one year of employment
- Personal Day after 6 months of employment
- 4 Wellness Days each year
- Bonus potential
- $25 monthly cell phone reimbursement for on-call Service Manager/Service Technician and Community Manager
