Maintenance & Repair Program Manager

ThriftBooks•Mableton, GA

2d•Hybrid

About The Position

ThriftBooks is the world's largest used book retailer! We believe in a workplace where respect for our employees matters, where promoting from within is how we grow, and where safety comes first in all our decisions and planning. At ThriftBooks, your work will help get inexpensive books into the hands of people who need them instead of going into landfill. We strive to create a friendly work environment with high standards of performance and rewards for excellence. We started out small and remember that encouraging people to do their best is how we expanded to our current scale. If you want to learn about the intersection of technology, innovation, and good old-fashioned teamwork, we might be a good fit for you. Wherever you start in the company, our hope is that is a launching point to higher achievement. At ThriftBooks, your success is up to you. Our growing, operations-driven company is seeking a Maintenance Program Manager to support automated systems and equipment across multiple distribution centers. This role is responsible for driving preventative maintenance programs, improving equipment reliability, and ensuring safe, efficient facility operations. This is a hands-on, cross-functional position that blends technical problem solving, vendor coordination, and field leadership. The Maintenance Program Manager will oversee maintenance execution and continuous improvement efforts for automated systems, including conveyor and material handling equipment. The role partners closely with site leadership, technicians, and third-party vendors to ensure equipment uptime, safety compliance, and operational consistency.

Requirements

Minimum 2+ years of experience managing maintenance or repair programs in an industrial or automated environment
Experience working with conveyor systems, sortation equipment, and/or forklifts
Familiarity with vendor-supported automation
Demonstrated ability to troubleshoot mechanical and system issues
Strong organizational skills with the ability to manage multiple priorities and timelines
Effective communicator with both technical teams and operational leadership
Comfortable working independently in a multi-site, fast-paced environment
Working knowledge of tools, equipment, and basic mechanical systems
Proficient in data analysis and Excel, including reporting, trend analysis, pivot tables, formulas, and data-driven decision making.
High attention to detail, particularly in safety-sensitive environments

Responsibilities

Establish and reinforce safety-first practices across all maintenance and repair activities
Lead and support on-site technical teams in diagnosing, resolving, and preventing equipment issues
Coordinate with site leadership to prioritize and execute maintenance and repair initiatives
Manage third-party vendors responsible for conveyor systems, and related automation equipment
Oversee and perform preventative maintenance (PM) on automated systems
Conduct routine inspections of automation equipment, dock systems, and facility infrastructure
Identify, document, and escalate equipment failures, safety risks, and operational gaps
Ensure execution of shift audits, maintenance logs, and system cleanout procedures
Track and manage maintenance activities through ticketing systems and reporting tools
Support budget tracking and invoice reconciliation related to maintenance and vendor services
Maintain accurate records, including spare parts inventory and performance reports
Lead CMMS (computerized maintenance management system) implementation and administration efforts
Provide operational support across sites as business needs evolve