Maintenance Manager (Director of Maintenance) - BRTA

Keolis America•Pittsfield, MA

1d•Hybrid

About The Position

The Maintenance Manager (Director of Maintenance) is responsible for developing and implementing the overall maintenance strategy for fleet and facilities to ensure safe, reliable transit operations. This role provides leadership and direction to maintenance supervisors and technical teams, establishes performance goals, and fosters a culture of safety and accountability. A key aspect of this role is managing the union relationship, understanding and monitoring compliance with the Collective Bargaining Agreement (CBA), and ensuring productive, win-win outcomes. The position also oversees preventive, predictive, and corrective maintenance programs, manages maintenance schedules to maximize fleet availability, and oversees the maintenance of support facilities. Additionally, the Maintenance Manager monitors performance metrics, identifies trends for improvement, drives root cause analysis, and manages the annual maintenance operating and capital budgets. Compliance with regulatory requirements (FTA, DOT, OSHA) and safety programs is crucial, as is managing relationships with vendors and third-party maintenance providers. The role also involves overseeing the use and optimization of Computerized Maintenance Management Systems (CMMS) and leveraging data analytics and emerging technologies, including those related to fleet electrification.

Requirements

Minimum 5 years of vehicle, equipment, and hydraulic maintenance experience
Minimum 3 years’ experience as a Maintenance Manager role in a Transit environment
High School Diploma or equivalent
Must have a valid MA driver license, CDL preferred
Ability to work without direct supervision
Ability to read, write and speak English
Union and contract negotiation experience
Ability to work flexible schedules that may include nights, weekends, and holidays
Computer literate
High level of attention to detail
Effective communication skills, both written and oral
Strong organizational planning skills
Strong practical skills
Strong analysis and problem-solving skills
Basic math skills
Ability to work in a union environment
Drug screening: Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination.
Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position

Nice To Haves

CDL preferred

Responsibilities

Develop and implement the overall maintenance strategy for fleet and facilities to ensure safe, reliable transit operations
Provide leadership and direction to maintenance supervisors, and technical teams
Establish performance goals, KPIs, and continuous improvement initiatives
Foster a culture of safety, accountability, and operational excellence
Lead the Union relationship by understanding and monitoring compliance to the ratified CBA
Manage union relationships to be productive and enable win-win outcomes
Oversee preventive, predictive, and corrective maintenance programs for buses, and non-revenue equipment
Ensure all assets meet safety, regulatory, and manufacturer standards
Manage maintenance schedules to maximize fleet availability and service reliability
Oversee maintenance of support facilities, shops, and equipment
Monitor and analyze maintenance performance metrics such as mean distance between failures (MDBF), asset availability, and on-time performance
Identify trends and implement improvement plans to optimize reliability and reduce downtime
Drive root cause analysis and corrective action programs
Develop and manage annual maintenance operating and capital budgets
Optimize labor, materials, inventory, and vendor costs
Oversee procurement of parts, tools, and services
Ensure compliance with Federal Transit Administration (FTA), DOT, OSHA, and other regulatory requirements
Maintain and enforce safety programs and procedures
Lead incident investigations and implement corrective actions
Manage relationships with OEMs, suppliers, and third-party maintenance providers
Oversee contracts for parts, services, and outsourced work
Ensure vendor performance meets service level expectations
Oversee the use and optimization of Computerized Maintenance Management Systems (CMMS)
Leverage data analytics and emerging technologies to improve maintenance efficiency
Support implementation of new systems, tools, and fleet technologies (e.g., electrification)