Maintenance Coordinator Manager

$45,000 - $60,000/Yr

Mcp Unlimited - Ludlow, MA

Full-time - Mid Level

Onsite - Ludlow, MA

Real Estate

About the position

The Maintenance Coordinator Manager at MCP Unlimited LLC is responsible for overseeing maintenance operations across multiple residential properties. This role requires a proactive individual with strong organizational skills to manage daily schedules, coordinate maintenance tasks, and ensure high-quality standards are met. The position involves both in-house coordination and fieldwork, making it essential for the candidate to have a background in residential maintenance and property management.

Responsibilities

• Coordinate and schedule maintenance and repair tasks for multiple residential properties.
• Serve as the primary contact for maintenance staff, prioritizing and assigning tasks by urgency and complexity.
• Oversee daily activities of the maintenance crew to ensure smooth operations.
• Communicate effectively with tenants, maintenance staff, and contractors, keeping all parties informed on schedules and expectations.
• Assist field staff in completing tasks as needed, and onsite directly supervise projects and turnovers.
• Conduct regular property inspections to identify repairs, uphold safety standards, and ensure property upkeep.
• Support seasonal work, including landscaping, snow removal, and other relevant tasks.
• Be available after hours and on-call to assist with any major emergencies.
• Provide constructive feedback to the maintenance team, supporting their performance and growth.
• Manage inventory of supplies and equipment to ensure availability and cost efficiency.
• Assist in refining maintenance policies to enhance service quality and operational efficiency.

Requirements

• Proven experience in property management, specifically in residential maintenance coordination.
• Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines effectively.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Familiarity with maintenance processes, scheduling tools, and property inspection practices.
• Ability to work independently and as part of a team, demonstrating leadership and initiative.
• Basic technical knowledge of building systems and repair techniques is a must.
• Valid driver's license and willingness to travel to various properties as required.

Nice-to-haves

• Bilingual skills are advantageous but not required.
• Familiarity with technology, Microsoft Office, Outlook, Appfolio, and Apple products.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Opportunities for advancement