Mail Services Coordinator

Modern Office MethodsColumbus, OH
$22 - $25Onsite

About The Position

The Mail Service Coordinator is responsible for helping to coordinate the daily operations of the mailroom and supporting facility-related services to ensure an efficient, organized, and client-focused workplace environment. This role handles mail and package processing, coordinates service delivery, and partners with site leadership to maintain smooth office operations.

Requirements

  • Exceptional customer service and client communication skills.
  • Ability to multitask and prioritize in a fast-paced setting.
  • Highly organized with attention to detail and accountability procedures.
  • Strong problem-solving skills and ability to manage operational workflows.
  • Proficient computer skills, including Microsoft Office applications (Excel, Word, Outlook, etc.).
  • Ability to work independently while working in a collaborative team environment.
  • Must hold a valid driver’s license.
  • High School Diploma or GED required.

Responsibilities

  • Coordinate the daily receipt, logging, sorting, and delivery of incoming mail and packages.
  • Ensure accountable mail is properly tracked and distributed according to client and company procedures.
  • Oversee outgoing mail processing, including USPS and courier compliance requirements.
  • Digitally scan properly route USPS mail.
  • Coordinate shipping and receiving operations, including carrier pickups and delivery schedules.
  • Maintain mailroom organization, workflow efficiency, and service standards.
  • Support site operations through production services such as binding, collating, scanning, and finishing.
  • Monitor and manage inventory of mailroom and print supplies; coordinate replenishment and deliveries.
  • Provide backup support for reception/front desk coverage as needed.
  • Assist with facility service coordination, including workspace support, vendor access, and general site logistics.
  • Other duties as assigned by Site Leadership.
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