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University of Florida Healthposted about 2 months ago
Callahan, FL
Hospitals
About the position
Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
Responsibilities
- Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel.
- Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
- Provides excellent customer service for patients/families/representatives and other members of the treatment team.
- Maintains patient scheduling functions and sets patient appointments through established guidelines.
- Interviews and completes the registration process for patients utilizing the specific service.
- Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
- Performs cashiering functions as it relates to co-payments or other patient payments/collections.
- May perform routine clerical duties for the department.
- Perform venipuncture and administer routine, non-controlled medications.
- Administer medication as directed by and under the direct supervision of licensed physician.
- Collect routine laboratory specimens as directed by the provider.
- Perform basic laboratory procedures including aseptic procedures and taking patient's vital signs.
Requirements
- 1 year-Medical assistant experience.
- Preferred Experience: Two to Four years Clerical/customer service experience - ideally in a health care related industry.
- One year experience with third party payors and computer experience for inputting data and reviewing patient demographic material.
Nice-to-haves
- Medical Terminology Certificate - preferred - within 30 days.
Benefits
- Equal Opportunity Employer
- Drug-free Workplace
