Luthier

Heid Music CompanyMadison, WI
Onsite

About The Position

Our luthiers are trusted professionals who take pride in delivering high-quality repairs and maintenance on orchestral string instruments for students, educators, and musicians of all levels. This is a hands-on role supporting rental inventory, school accounts, and store customers. You’ll work in an in-store repair environment that values craftsmanship, consistency, and service, while contributing directly to the musical success of our community.

Requirements

  • Minimum of 2 years of orchestral string instrument repair and setup experience
  • Completion of an accredited instrument repair program is preferred but not required
  • Strong attention to detail, organization, and commitment to quality

Responsibilities

  • Perform setup, maintenance, and repair work on orchestral string instruments
  • Document all work and customer contact using our software
  • Provide accurate and timely repair estimates and appraisals to customers
  • Support ongoing partnerships with area schools and music directors, including occasional visits to the schools
  • Continually learn and apply best practices for repair techniques and shop safety
  • Replenish repair parts and supplies as needed

Benefits

  • Employee discount
  • Flexible scheduling available for team members
  • Health/Vision/Dental and PTO benefits available for full-time team members
  • Life insurance and 401k available for all team members
  • Company assistance in obtaining and purchasing hand tools
  • Relocation assistance available for eligible candidates
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