LTCR Inspector V

TX-HHSC-DSHS-DFPS•Houston, TX

1d•$5,036 - $6,779•Onsite

About The Position

The Inspector V conducts on-site inspections and investigations including those involving abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities in various Texas Long-Term Care facilities: Home and Community-Based Services (HCS) Waiver Program, Texas Home Living (TxHmL) Waiver Program. Investigations are completed in accordance with Texas Administrative Code and Long-Term Care Regulatory (LTCR) policy. The Inspector will testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. Works occasionally outside of traditional working hours (8 am – 5 pm), which includes evening hours, weekends, and holidays, as required for case-related functions, on-call duties, and/or as required by management. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different providers within a region and across the state. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations.

Requirements

Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area.
Knowledge of acceptable professional standards of care.
Skill in conducting inspections and investigations and determining proper courses of action.
Skill in establishing and maintaining effective working relationships.
Skill in effective verbal and written communication.
Ability to work independently.
Ability to prepare reports, to interpret laws and regulations, to gather and analyze data and to communicate effectively.
Ability to exercise professional judgment and reach sound decisions.
Ability to integrate complex regulatory concepts, procedures, or processes.
Ability to multi-task and track multiple activities with competing priorities.
Ability to establish and maintain effective working relationships with team members and others.
Ability to work in a potentially emotion-filled environment.
Ability to operate a computer, tablet, laptop device, smartphone, fax machine, copy machine, and various software packages, including Microsoft Office.
Ability to conduct interviews in various locations, including private residences, day habilitation facilities, group homes, and state-operated facilities.
Ability to work in environments where violent and dangerous individuals may be present.
Ability to oversee the work of others.
Valid Class C (or higher) Texas driver’s license or equivalent license from another state, is required.

Nice To Haves

Four-year degree from an accredited college or university, preferred.
Experience conducting investigations preferred.
Experience working with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred.

Responsibilities

Conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys to include the investigation of abuse, neglect, and exploitation at Long-Term Care (LTC) providers to determine compliance with federal and state health and safety regulations.
Conducts exit conferences at the end of an inspection with facility staff regarding preliminary findings of the inspection.
Completes written reports for each inspection or survey to detail deficiencies and provide narratives to support regulatory findings.
Summarizes facts obtained during an investigating whether abuse, neglect, or exploitation occurred.
Ensures the documentation is clear and concise; ensures course corrections implemented by the providers are appropriate to address the risk or noncompliance with regulations identified during inspections and investigations.
Makes a referral to HHSC’s Employee Misconduct Registry of the alleged perpetrator if abuse, neglect, or exploitation did occur.
Establishes priorities in gathering evidence to determine what methods to use in securing evidence such as going through the interview process or reviewing records to determine compliance or noncompliance.
Analyzes evidence to complete a thorough investigation and determine if there is a preponderance of evidence.
Ensures evidence follows chain of custody and is protected during the process.
Reviews and approves corrective action plans to address noncompliance with the regulations.
Informs the provider of issues that require immediate remedial action to ensure the health and safety of consumers.
Recommends enforcement actions.
Ensures administrative penalties are assessed and processed according to state and federal requirements.
Participates in meetings to discuss major issues identified during the inspection/investigation, and the outcome of the inspection/investigations.
Testifies at hearings and court proceedings regarding the investigation findings and compliance determinations.
Trains new hires by conducting on-the-job training which includes mentoring, shadowing, and return demonstrations.
Performs other duties as assigned by their supervisor, or regional leadership, and that are required to maintain unit operations.
Is available for on-call duties for emergencies such as weather events or high-priority situations at providers.