LSC CAGE SUPERVISOR

GTRC•Suttons Bay Township, MI

14h•$43,888 - $48,906•Onsite

About The Position

JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. Under general supervision, assist Cage Management in the daily operations of the department ensuring adequate levels of staff, currency, coin and supplies.

Requirements

Must be at least 18 years of age with a High School Diploma or GED.
Must possess previous Cage experience.
Excellent math and public relations skills are required.
Knowledge of Windows and MS Word, Excel, and Access.
Must have excellent customer service and communication skills both verbal and written.
Must be a team player with a positive attitude.
Must be highly organized and able to handle multiple tasks at one time.
Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time.
Must possess the ability to work with various personalities while maintaining impartiality.
Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information.
The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position.

Nice To Haves

Prior supervisory experienced desired.

Responsibilities

Perform as a working supervisor by spending a percentage of time, as communicated by the Enterprise Manager, on the floor in a frontline or support capacity.
Safeguard assets in cage (including vaults).
Direct and supervise frontline Cage personnel with regard to daily operations.
Assist in the selection, training, scheduling, and evaluation of Cage personnel.
Use up to date knowledge of Cage policies and procedures to maintain strict compliance.
Work with supervisor to review and revise Cage policies.
Review and respond to policy and procedure infractions communicated by audit.
Ensure routine and preventative maintenance is performed on equipment. Notify IT on all computer and equipment problems.
Assist in monitoring impress vault balances of cash, coin, tokens and chips.
Perform random physical inventory of vault content and record on vault inventory form.
Prepare requisitions for supplies, equipment repair and training. Conduct inventories.
Work as cashier or vault as necessary.
Conduct monthly cage meetings.
Follow and enforce proper lifting standards and dress codes.
Willingness to cross-train and provide support in related areas of operations.
Other duties as assigned.