Lounge Server - MGM Grand

MGM Resorts International • Las Vegas, NV

2d • Onsite

About The Position

As a Lounge Server at MGM Grand, you will create memorable guest experiences by delivering exceptional beverage service in a fast paced, high energy lounge environment. With a welcoming personality and attention to detail, you will engage with guests, anticipate their needs, and help create an exciting atmosphere that reflects the energy and entertainment of MGM Grand. From expediting drink orders to providing attentive service, you will play an important role in delivering unforgettable moments for every guest.

Requirements

• Is 21+ years of age
• Work varied shifts, to include weekends and holidays required.

Nice To Haves

• High School Diploma, GED or equivalent preferred.
• Experience working in a similar resort setting preferred.

Responsibilities

• Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
• Knowledge of liquor brands, beers and non-alcoholic selections available on the casino floor.
• Knowledge of designated glassware and garnishes for each drink.
• Communicate order into system through Bartender; ensure transmission is verified.
• Knowledge of Hotel services and features as well as local attractions and activities to respond to guest inquiries.
• Resolve guest complaints within scope of authority; otherwise refers the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Successful completion of Restaurant Training Program and testing is required.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED