Lot Attendant/Cleveland Clinic Hillcrest Hospital

About the position

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients.
• Uses proper Towne Park phone etiquette. Assists guests with directions and all other inquiries.
• Identifies and collects revenue for all vehicles. Completes accurate cash drop slips and cash drop envelopes.
• Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.

Requirements

• High school diploma or general education degree (GED)
• One to three months related experience and/or training; OR equivalent combination of education and experience
• General knowledge of parking garage policies
• Must be able to read and write standard English language
• Must be able to read and comprehend simple instructions, short correspondence and memos
• Must be able to write simple correspondence
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
• Ability to understand 24 hour and military time systems
• Ability to understand a multiple tiered rate system

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• 401k retirement savings plan