About the position
The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.
Responsibilities
- Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents
- Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards
- Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department's performance
- Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
- Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business
- Travel up to 25% including one week in Phoenix, AZ for Global Security Operations Onboarding
Requirements
- High school or equivalent diploma
- 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor's degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate
- 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data
- Workplace incident mitigation or de-escalation and Business Continuity planning experience
Nice-to-haves
- Experience making and influencing informed decisions by leveraging data and metrics
- Demonstrated ability to work independently without supervision in a fast-paced and multi-tasking environment
- Ability to effectively communicate, collaborate, network and influence across all business levels in a diverse workforce environment
- 1+ year of leadership or management and/or supply chain experience
- Interviewing experience; Wicklander and Zulawski, LPQ, CPP, LPC, CFI or other relevant certifications
- Experience in implementing metric-based strategies utilizing continuous improvement concepts
- Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors
